Problems with hotel booking on Ctrip.com~~~Urgent! ! !

After arriving at the hotel, state the name of the person who registered for the reservation and inform the front desk clerk that the reservation was made through Ctrip. The reservation is found at the front desk and the customer can check in after paying the deposit. This method is cash payment at the front desk, and prepayment is also available. You need to pay the room fee to ctrip first, and ctrip will pay it to the hotel on your behalf. Ctrip can only check in after showing your check-in voucher