Traditional Culture Encyclopedia - Hotel reservation - Why do you want to study hotel management?

Why do you want to study hotel management?

1. Hotel management is a branch of service management, which is a very practical subject.

2. The hotel is characterized by multi-functional services, such as catering, accommodation, entertainment, meetings and so on. Because hotels are fully functional and can accommodate different consumer groups, hotel management is more demanding than other service industries. Master and be familiar with the hotel's facilities, equipment, operation process, management mechanism and reception etiquette. , need professional knowledge.

3. The hotel's customer service seems simple and does not need any professional skills, but it does need to reach a certain level, which has a very direct relationship with the staff's knowledge, language ability, especially service psychology.

4. Chinese and foreign hotels have accumulated a lot of experience and formed certain rules in their long-term operation, and mastering these knowledge and skills requires special training.

The hotel industry is developing rapidly, and the relevant professional knowledge is constantly updated, which puts forward higher requirements for employees. Only by continuous learning can they be competent for their work.