What are the specific jobs of hotel waiters? Will you choose to be a waiter?

Job responsibilities of the hotel waiter: do a good job in regional sanitation and ensure the cleanliness of the goods. Replenish all kinds of items needed by guests in time, and do a good job of sending and receiving single rooms. Check the operation of equipment and facilities in the area, report maintenance items in time, and be responsible for reporting and handling abnormal situations. Responsible for air conditioning, ventilation, opening of various electrical equipment and adjustment of lighting in the area to ensure business premises, necessary standards and business atmosphere. Responsible for the inventory, distribution, loss reporting, compensation and disinfection of guest supplies such as cloth to ensure the safety of guests. Be familiar with the location of business premises, the distribution and use of guest rooms, keep in mind the service items and prices, and actively publicize them.

Provide food, drink, order food, wake up and other services for guests, remember the characteristics of guests, and be responsible for keeping and keeping personal belongings. Save the company's property, practice strict economy, ensure quality, and complete all matters assigned by superiors. Statistics on the housing form and work of the personnel on duty that day. Remember the tenant's last name or first name, but at least you can't call him by that name directly. Know the number of stay days and guests. If you are a frequent visitor, please try to master the habits and quality of your room. Please remember the living status of the service floor.

Help the front desk staff to speed up the payment of room rent and register tenants. Tenants who are sick or making wine should tell all employees to pay attention to the condition of their rooms. In case of emergency, report to the superior leader. Tenants should register and transfer additional sales items according to company regulations. After the guest checks out, other items in the room should be handed over to the front desk or office immediately so as to contact the host. Storage period of items left by guests: ordinary items for 3 months, valuables 1 year. Provide room service (sanitation, newspapers and other services) for renewed and newly leased tenants on the same day. Check the number of linen and consumables on duty that day.

Check-out procedure: get the tenant's check-out information and knock on the door to enter the room. First of all, check whether the room configuration (cloth, electricity) is complete or damaged, and the use of live items. If the room configuration is damaged or missing, notify the front desk according to the actual situation, and the front desk will receive phased compensation. If the waiter accidentally informs the front desk about the damage of furniture and the amount of goods used, the expenses will be borne by Huijin waiter. I like freedom and will never be a waiter. There are too many rules.