Traditional Culture Encyclopedia - Hotel reservation - Are there any after-sales services for tourism products (hotel products)? What after-sales service can be provided?

Are there any after-sales services for tourism products (hotel products)? What after-sales service can be provided?

If there is after-sales service, it can be carried out: after the travel agency organizes tourists to complete this tourist route, it will ask the tourists about the operation of this route, investigate and understand it, and solicit opinions. This is after-sales service. There are differences in methods, such as: issuing questionnaires to tourism team members; Ask for tourists' opinions orally; Call tourists or something. Through these methods, we can understand the rationality, practicability and perfection of products, so as to find defects, strengthen improvement and further improve service quality.