Traditional Culture Encyclopedia - Hotel reservation - Summary of personal safety work
Summary of personal safety work
Time goes forward step by step on the annual ring, and a period of work has ended. Looking back on this period, the achievements are hard-won, so we need to write a work summary carefully. So, do you know anything about job summary? The following is a summary of my personal security work (6 selected articles), which is for reference only and I hope it will help you!
Personal safety work summary 1 20xx year is about to pass. Over the past year, under the leadership of security companies and education departments at all levels, my colleagues and I have taken it as our responsibility to maintain the normal teaching order on campus and ensure the safety of teachers and students on campus. We have always been strict with ourselves by the standard of a qualified security guard, being diligent and responsible, ensuring the continuous and stable campus order of Zhangjiazhuang Primary School throughout the year and successfully completing the tasks of leaders at all levels.
The specific work is mainly reflected in the following aspects.
First, improve ideological understanding and correct working attitude.
The school is the base for promoting learning and educating people and cultivating future talents of the motherland. From the moment you put on your security suit and participate in campus security, you know that you shoulder the responsibility of guarding campus security. So you have a sense of responsibility and honor in your mind, and your work has motivation and direction.
Second, establish a sense of service and serve the overall situation of safety.
As the security personnel stationed in the school by the security company, although far away from the security company, they always keep in mind the responsibilities entrusted by the security company, firmly establish the consciousness of serving campus security, and sign a letter of responsibility with the school to ensure that the company leaders are at ease, the school is satisfied and the campus order is stable.
Third, earnestly complete the security tasks and implement specific work.
1, consciously abide by discipline, never be late or leave the post, dress neatly and behave in a civilized manner when taking up the post, and consciously establish a good image of security personnel.
2. In the first half of the year, primary and secondary schools were merged due to the construction of middle schools, and mining schools were merged here in the second half of the year, which increased the workload of campus security work, the number of people picking up and dropping off vehicles, and the capacity of school students. In order to solve these problems involving campus security, the entrance and exit of the school gate are strictly controlled, and illegal personnel and vehicles are never allowed to enter. If illegal school buses or overcrowded private cars are found, stop immediately and report to the school in time. Take measures to provide parking areas and pick-up routes for pick-up and drop-off vehicles outside the campus gate, and set up warning zones and isolation belts at the campus gate.
3, adhere to the work log and access personnel and campus inspection work registration. At the same time, after the school holiday, cooperate with the school staff to stay on duty every day and carry out patrol prevention work.
4. While completing the job, actively cooperate with the school to complete some other work within its power.
Looking back on my work in the past year, for the sake of school security, I have made my own achievements in the post of campus security, although some have low salaries. My own quality still needs to be improved, but I am confident that I can carry forward my achievements in the future work, improve my shortcomings, and successfully complete the duties and tasks of campus security.
Summary of Personal Security Work 2 This year, under the correct leadership of the competent business department, all employees of Security Service Co., Ltd. are United, pragmatic and enterprising, establish an image externally and strengthen their quality internally. For the purpose of service work, economic construction and social security, Scientific Outlook on Development is introduced into the daily management of the company, and work is carried out closely around the development plan and mission objectives formulated by the company at the beginning of the year to continuously consolidate and promote civil air defense construction. Further develop and expand the guarantee center, steadily expand the seal contracting business, fully fulfill corporate social responsibility, realize the healthy development of the company's business, and achieve obvious social and economic benefits. The main work report for the whole year is as follows:
First, continue to improve the rules and regulations and promote the standardized construction model.
Management is the key to enterprise development, and enterprise management is a problem that enterprises face directly every day. How to establish a modern enterprise system that adapts to the socialist market economic system is promising. In the process of enterprise management, the company strictly manages people and acts according to the system. People-oriented thought runs through the formulation of various rules and regulations, and when problems are found, they are improved in time, and initially formed management systems such as personnel management, operation management, logistics management, financial management and team management that are suitable for the company. It overcomes the randomness and operability in management. From business decision-making, personnel and financial management to the recruitment conditions, training time and duty requirements of security guards, there are procedures, regulations, standards and requirements. Unified, standardized, scientific and effective standardized management has been realized.
Second, strengthen the management of security services.
Society needs safety, and safety needs standardization. The company brings standardization into the daily management of security guards. We will fully implement the recruitment system, training system, assessment system, certificate system, post responsibility system, reward and punishment system and elimination system. For newly recruited security guards, according to the rules and regulations, we should strictly control the image, political examination, quality and pre-job training. After the new security guard takes up his post, he must be led by the squad leader or security backbone for three days in the station, and he can not officially take up his post until he is familiar with the situation and job responsibilities in the station. For on-the-job security guards, we should strictly follow the standards set by gfd, service attitude, ability to deal with problems, and clear rewards and punishments.
Third, strengthen the training of monitor.
Now, the monitor is known as the mother of the army. In the security team, the squad leader is also the tail of the soldier and plays an irreplaceable role. The company requires the civil air defense department to start with the usual subtleties, discover the superiority of subordinates from seemingly ordinary things, carefully identify true and false talents, refuse to reuse the boasters, and refuse to use the flashy ones who have nothing to say. By combining the recommendation of the civil air defense department, the security election at the duty station and the company inspection, we will train and select outstanding talents from the security team to be the squad leader at the duty station; In view of the uneven comprehensive qualities of squad leaders and key personnel, such as cultural literacy, professional knowledge and management ability, in July this year, 35 current security squad leaders and key personnel were given 15 days of special training on basic queue movements and business management ability, and efforts were made to improve the execution, control, error correction and cohesion of security squad leaders and key personnel.
Safety inspector is an important part of daily management of safety team. From housekeeping, duty, gfd and other aspects. They check the security guards' dress image, account records, environmental sanitation and manners in an irregular and irregular way, and understand the implementation of security guards' arrival and patrol through night patrol and shop inspection. Through customer supervision and feedback, company spot checks, self-examination and self-correction by civil air defense departments and security inspectors.
Summary of personal work of security guards Chapter III In a blink of an eye, it's time to summarize my work again. Judging from the work situation this year, as a security guard of xxx company, I did make some mistakes in my work, but with the help of my leaders, I later faced the work more strictly and improved my own problems, protecting the safety and property of xxx company.
Looking back on my personal work in the past year, I deeply feel that I need to strengthen my requirements in my work, which is not only responsible for my work, but also for myself! The following is my personal summary of my work:
I. Work situation
From the perspective of discipline, in this year's work, our security department has improved the current working mode and actively adjusted the new working requirements and regulations according to the requirements of the company leaders. Moreover, under the leadership of the team leader, I strictly abide by the company's regulations in my work and constantly learn and standardize my behavior, so as to strictly abide by the company's discipline and enhance my personal ability.
As far as work is concerned, my work this year is not satisfactory. Around X, my own mistakes led to loopholes in the company's security. Although there was no economic loss and no irrelevant personnel sneaked into the company, I made a mistake after all, was discovered by the leader and accepted the criticism and education of the leader.
But after that mistake, I seriously reflected on my own problems. I was strict with myself in my work and treated my work rigorously, and I didn't make any mistakes in my later work.
Second, the study and exercise situation
As a security guard in the company, I have been studying and improving my self-ability. In this year, I first strengthened my exercise in my daily life, standardized my schedule, ensured that I could maintain good physical strength and spirit at work, and made my work more smooth.
In addition, I also learned a lot of safety knowledge through books and the Internet, and participated in fire fighting and evacuation training. These have enabled me to master and understand various emergency measures and greatly improved my ability as a security guard.
Third, reflect on your mistakes.
Looking back on the day of X, I was criticized by the leader because of improper rest in my life, which led to a very serious behavior of sleeping at work. But in this lesson, I deeply realized the influence of life on work. To this end, I began to actively improve myself in my life, standardize my schedule, and never let such mistakes happen again.
Reflecting on the basic situation of this year, I feel that I still have some ideological deficiencies. In order to better protect the safety of the company and improve myself, I must work harder to improve myself! In the future work, I will definitely work harder to finish the work!
Summary of Personal Security Work 4 The property security work in the past six months is unforgettable, and security work is the key to the property. As the property security captain, I have done enough work in security in the past six months. Combined with my work in the past six months, I feel that there is still some progress. I think safety work is the key to any enterprise. I have been working hard for half a year and have a lot to say. Now let me sum up my work in xx:
First, do a good job in security.
Whether the property work can be done well is the responsibility of a security guard. An excellent security guard should have a keen sense and work very hard. In the past six months, I am very aware of this. In this regard, I actively studied and learned the common sense of property safety, fulfilled my responsibilities, understood my responsibilities, and saw my own shortcomings. I have always been doing a good job, and in the eyes of others, property security is very idle.
To do a good job in safety, first of all, I will take the initiative to learn safety knowledge. In xx, I made my own learning goal and direction, learned from some seniors in the property, and took the initiative to contact in my life. Never forget to exercise at all times. It is often heard that a security guard needs a strong body. It's true. In this half year's work, I pay great attention to this point in my life. It is very important to exercise a good physical fitness at ordinary times.
No matter when my department uploads and issues orders from superiors, the usual security work is prone to problems if it is not taken seriously. In my usual work, I think the most important thing is to absolutely obey the orders of my superiors and unite my colleagues around me. As a safety worker, colleagues need unity most. When handing over, we usually deal with colleagues. Only by uniting colleagues can we do a good job in security.
Second, the achievements made
Security work for half a year is a long time. I have been very careful in my work. I haven't neglected my duty for half a year. I am absolutely responsible for the security of the community. I haven't received any complaints from property security guards in xx years. I strictly implemented the property rules and registered some prohibited things, foreigners and vehicles. These are the keys to safe work. There have been no serious incidents in the work for half a year, and the security work has been done in place. At a general meeting, I was also commended, and then I was more serious. I feel that I am most proud of being affirmed by my superiors, and it is my honor to be affirmed by all the owners.
Third, harvest
Half a year's security work has made me a lot more stable and my work level has improved obviously. I know a lot about some security contents of the property and need to be more serious in the future.
Summary of personal work of security guards 5 We deeply feel that the year of 20xx is coming, and the working process of 20xx appears in front of us one after another. In order to do a better job of 20xx, the security department and the cleaning department summarize the work of 20xx in the past year and summarize the achievements and shortcomings of the work done in the past year.
First, strengthen the internal management of employee departments and deepen the reform of employee management system.
Under the leadership of the company's leadership and discussion office, the security department and the cleaning department have always maintained a high degree of consistency with the shopping mall office in terms of ideology and work, and assisted the shopping mall office to do all the work of the shopping mall, such as the management of the shopping mall, the placement of shops, the coordination of contradictions between customers and customers, the reconstruction of roads along the pedestrian street, the upgrading of fire-fighting facilities, typhoon prevention, indoor sanitation, etc., thus ensuring the normal work of the shopping mall; In the internal management of security guards and cleaners
(1) The two team leaders and the team leader have unified thinking and understanding, discuss things when they are in trouble, cooperate with each other in their work, and stress principles and styles in doing things;
(2) Adjust the security guards to be on duty in the morning, at noon and at night, fix the night shift, assign special personnel to be on duty, and have fixed personnel on duty in the parking lot;
(3) Focus on activating each team leader, so that each team leader can be bold, serious and responsible in his work and give full play to his management ability;
(4) Insist on inviting employees to attend an employee class meeting once a week, and the security supervisor of the mall office will attend, sum up the problems existing in last week's work, arrange the tasks for next week, pay attention to the problems, especially the fire safety alarm, and ring it frequently to ensure the safety of the mall for one year;
(5) It is difficult to recruit new security personnel. Under the guidance of the shopping mall office, the security department and the cleaning department launched the introduction of employees' family members and friends, and at the same time, the consulting office also stepped up recruitment efforts under the talent market and publicity to ensure that workers could be recruited, which played a certain role.
For those who come to apply, our security department and cleaning department patiently and meticulously explain the working conditions and treatment. And choose them as the first level, and the mall will apply if it thinks it meets the requirements; (6) Improve welfare and living environment. Considering that employees have a lot of inconvenience at work, especially the problem of eating, the security department and the cleaning department suggest that the shopping mall buy two microwave glue and cabinets for employees to have hot meals, and the cabinets can store clothes and let employees work with peace of mind.
Two, strengthen the publicity and training of fire fighting knowledge and skills.
Fire safety work is the focus of shopping malls. The security department and the cleaning department have always made unremitting efforts and never relaxed in accordance with the spirit of the instructions on fire safety work in shopping malls and offices. At the same time, they often use off-duty time to organize staff to carry out fire protection knowledge and skills training, and actively cooperate with the maintenance of fire protection upgrade equipment in shopping malls. No matter during the operation period or at night, there are special security guards who are responsible for it, especially the fire-fighting renovation and maintenance need electric welding, and the security guards are always on standby with fire extinguishers to ensure the property safety of the mall and the smooth progress of renovation and maintenance.
Fire fighting is the top priority of shopping malls. Every employee should keep this goal in mind and keep this important string in mind. In 20xx, with the support of the shopping mall office, the security department organized employees to carry out fire-fighting knowledge and skills training 12 times, sent people to Dongguan for training twice, and the shopping mall took the lead in organizing fire-fighting training in shopping malls for two times, and established a fire-fighting training room to train employees. Through training and study, the fire fighting knowledge and fire fighting ability of mall employees and store operators have been greatly improved. Ensure the fire safety of shopping malls.
Third, strengthen public security inspection, crack down on thieves, and ensure the normal business order of shopping malls.
Public security work in shopping malls is the primary task of the security department. Last year, our security department won the approval of the mall office, moved the 16# gate to the bicycle parking place, focused on the annual management of bicycles, supervised the square, and severely cracked down on car thieves through the plainclothes of the security team and the electronic eyes of the mall, which achieved good results. We arrived at the scene at the first time for disputes between shops and between shops and customers. If it can be handled, it will be handled in time, and if it can't be handled, it will be reported to the office and 1 10, so as to truly ensure that there are no serious accidents in the mall throughout the year, and we will report the changes and decoration of shops in the mall in time.
At the same time, we have strengthened the inspection of shops stolen by security guards on duty in shopping malls. Our security department organized security plainclothes to arrest and expel them, and tried all shops to do their own crime prevention work. According to 20xx statistics, with the help of shops in shopping malls, security guards arrested more than 20 thieves, seized bicycles 13 vehicles, intercepted clothes, mobile phones, RMB and other dirty things, severely cracked down on thieves, and ensured the normal operation of shopping malls. At the same time, the cleaning department,
Fourth, strengthen the supervision of underground parking lots and improve the service quality of parking lots.
Underground parking lot is a supporting service system for shopping malls. Its parking scale and facilities are good, and its employees are very responsible. Parking hundreds of cars every day puts a lot of pressure on the parking lot. The security department cooperates with the mall office to strengthen the parking lot management and fix the parking lot registration, inspection and fee collection personnel. We adjusted the parking fee standard, strengthened the responsibility consciousness of the personnel on duty, improved the service quality, and greatly reduced the occurrence of parking accidents such as vehicles being scraped and doors and windows not being closed properly. Our security guards can find and deal with it in time, especially if individual car owners don't understand the charging standard and have a quarrel with the parking fee personnel, we will patiently and meticulously explain the work.
Main problems existing in the work of security guards and cleaners in 20xx;
(1) Due to the implementation of the labor law and some employees' ideological misunderstandings, some employees don't work hard, and some employees are not serious and lazy.
(2) People are at their posts, but their minds are not at their posts, so they are irresponsible, irresponsible for their work, late for work, disobedient to the department's command and work arrangement.
(3) Some employees play mobile phones and gamble at work.
In order to better complete the future work in the new year, our departments should seriously develop the existing work experience, overcome the existing shortcomings and do a good job in the new year under the leadership of the company and the shopping mall office.
The new year is coming. In the past year, my security department closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic attitude, and fully completed all the tasks this year, making due contributions to the smooth completion of all the goals of the Oriental Hotel.
The year of 20xx is the most crucial year for xx Hotel to achieve the "three-step" strategic goal. According to the general idea of "basing on the market, strengthening management, laying a solid foundation and standardizing management" put forward by the chairman, and combining with the reality of our department, we will strive to achieve the overall management goal of "promoting quality with service, creating brand with quality and seeking development with brand". Do a good job in public security and fire safety, strengthen the safety training for hotel employees, actively coordinate the work of all units, and make their due contributions to the long-term and stable development of the hotel.
Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to foster strengths and avoid weaknesses in future work, the work this year is summarized as follows:
First, the assessment indicators have been fully completed.
In 20xx, under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security task for the whole year. No major accidents occurred in one year, and the intact rate of fire control facilities and equipment reached xx% in the whole year. Conduct fire safety training for all departments of the hotel. It really played the role of escort.
Second, establish and improve the performance appraisal system, implement the incentive mechanism, and give full play to the enthusiasm and creativity of employees.
The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Combining with its own characteristics, our department directly links employees' salaries and bonuses with individual work performance, and constantly improves the incentive mechanism to give play to employees' enthusiasm and creativity. There are many touching examples.
At the beginning of this year, our city suffered a once-in-a-century ice and snow disaster, and the lowest temperature was MINUS X degrees, setting a record low temperature. The staff of our department are all on the front line, and the cold weather has brought some difficulties to our work, but I have no complaints and still stick to the front line to ensure the personal and property safety of our guests.
While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.
Three, strengthen management, continuous learning and training, and strive for quality service.
Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. On average, the training in spare time reaches _ _ class hours every month. After each morning shift, no one left, but took the initiative to stay and train. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the shortcomings of individual personnel in commanding vehicles and opening and closing doors. The concept of serving guests has been obviously strengthened, such as helping guests carry their luggage and taking care of handbags left in the parking lot. The guests praised my security guard for his noble style and won honor for our hotel and department.
Due to the particularity of the hotel industry, the needs of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption.
While serving customers well, we also serve internally. Since 1 month this year, the trade union of the head office has carried out a number of cultural and sports activities, such as mountaineering in Dongbaoshan and fire safety drills. In order to make these activities go smoothly, the staff of our department are loyal to their duties, giving up their rest time for more than _ _ hours, ensuring the safety of various activities, and successfully completing the tasks assigned by the head office organs.
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