Traditional Culture Encyclopedia - Hotel reservation - How about Moss Garden Restaurant on Biyun Road in Pudong, Shanghai?
How about Moss Garden Restaurant on Biyun Road in Pudong, Shanghai?
The full name of this restaurant is "Moss Shengyuan Restaurant". Its address is No. 1112 Biyun Road, Pudong, Shanghai. It is located in Biyun International Community. It is a private enterprise. Since it is not a state-owned enterprise, it does not pay much attention to professional ethics. I invited a foreign businessman to this hotel to have dinner and discuss business. The waiter brought a plate of iced watermelon with fruit after the meal. , so I prepared to pack it, but was rejected by the store’s female service supervisor (employee number 030). The reason was that the iced watermelon in the store would spoil after being packaged outside the store. The store’s regulations do not allow packaging, and consumers must eat it on the spot. Otherwise, they would rather waste it and throw it away as swill than allow consumers to pack it back. The service tone is arrogant and the service attitude is quite bad. This foreign customer rejected my business on the spot. The reason is that in an international metropolis like Shanghai, China, and in a high-level place like the famous Shanghai Biyun International Community, the catering service is so poor. It shows that you Shanghainese people are so poor. How poor the quality is, how poor the quality is of you Chinese people! I never expected that this hotel's poor service would cost me my business.
Afterwards, I reported to the relevant departments of Pudong New Area. The relevant departments reported that since the store is a private enterprise, its service attitude and professional ethics issues are not legal and regulatory issues, and the district government can do nothing. In addition, the store owner refused He did not admit his mistake and threatened that he also had a lawyer. He was not afraid of consumers or any relevant departments. His attitude was very arrogant. The government departments could only make suggestions and opinions to him, but had no ability to deal with it. They could only let the market eliminate this kind of behavior. hotel.
When the market eliminates this kind of hotel, how many people will suffer from it, and how many times will the image of Shanghai be damaged. I never imagined that a hotel with such poor quality would appear in Shanghai. In the international community, we Chinese are really embarrassed!
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