I booked a non-refundable room in agoda. How can I apply for a refund?

If you book a room that can't be returned, because the platform has stated that it can't be returned when you book the room, the customer will continue to book it knowing that it can't be returned, and the result will be borne by the customer himself, that is, you can't apply for a refund. It is recommended to contact the customer service staff of the ordering platform for consultation.