Traditional Culture Encyclopedia - Hotel reservation - The front desk of a hotel with a monthly salary of 3000 yuan is poorly treated. Why are there so many beautiful women rushing to do it?
The front desk of a hotel with a monthly salary of 3000 yuan is poorly treated. Why are there so many beautiful women rushing to do it?
For the treatment of high-end hotels, the average receptionist is about 3000 yuan per month, but if this receptionist is a girl with ideals and pursuits, the concept is very different, because her monthly salary is definitely high. The following is a detailed answer to the hotel receptionist with a monthly salary of 3000 yuan. The salary is pitifully low. Why are there so many beautiful women rushing to do it?
First: help guests upgrade their rooms. If you are an thoughtful receptionist, you can help them upgrade their rooms with confidence, because the hotel room type is also a special commodity and a room to stay in. Who doesn't want to sell the room at a higher price?
It is very pleasant to help guests upgrade their rooms. You can make full use of the advantage of your reservation position at the front desk and get as many cheap and good rooms and high-priced rooms as possible. Will guests be willing to accept upgraded rooms and high-priced rooms? This requires you to have the ability to read and listen, and of course, transformational communication must also be learned.
For example, a pair of men and women with asymmetric ages come in the middle of the night. A discerning person can tell what is going on at a glance, but everyone can't see through it. High-priced rooms are known to be pushed by such customers, and the front desk girl will get corresponding points every time she upgrades the room type for her customers or sells high-end rooms in high-priced VIP. This is also the unspoken rule and tacit understanding of hotel and front desk practitioners, and will acquiesce in this behavior.
These points in Cary can be exchanged for other benefits of the hotel, so that personal income will naturally increase, and Bian Xiao, a beautiful classmate, can get more than 100,000 yuan a month.
Second, promote hotel display products, so as to get more commissions. Generally, five-star hotels have their own products, such as moon cakes in Mid-Autumn Festival, zongzi in Dragon Boat Festival and jiaozi in Spring Festival. These products are all high commission products. Guests who come to the hotel around these festivals will treat these products as gifts at will, and your beautiful face will naturally sell well and basically win customers.
Usually, high-end hotels have high-end restaurants and waiters deliver meals to their rooms. The front desk can fully control the work. A simple greeting like "hello" is elegant and polite, and can also promote dining. Why not? Many customers who haven't eaten or are not full will accept it gladly.
Male customers are a big consumer group, because if a man is not interested in women, it is mostly due to lack of money, and since you can afford to stay in a five-star hotel, you are basically the owner of money. According to Bian Xiao's introduction to their hotel, customers will get a commission of 25% of the turnover for each meal, and the restaurant in the hotel will spend about 4,000 yuan at a time.
Therefore, audience friends who are good at math can do some calculations, and restaurants will secretly give red envelopes to these young ladies to make good food and so on. And the service is decent, so that they can attract more customers to eat.
Third, take advantage of multi-language to get better points. If you are from high flyers and can speak many languages, you can take advantage of your language to get a higher commission, because five-star hotels are the first choice for foreign friends, and they all need this kind of translation. Some hotels will also give multilingual front desk girls a salary increase of 1 1,000 yuan. If the hotel holds a conference abroad, that person's income will be higher, not just.
It doesn't matter if you don't know many languages. You can also introduce translators who know foreign languages to customers, so that you can profit from them. On the whole, this income is still considerable.
Fourth: Butler-style service for guests Five-star hotels are basically equipped with private butler service, with special charging standards, and it is the shoulders of the elite to customize this service, because the customization fee is not generally high, it is really too high, and the customized service is of course very standard. If the front desk girl can become a customer's housekeeper, the income is self-evident, but it is very demanding to become a qualified housekeeper, so the front desk girl is also required.
Fifth, how important it is to reach out to the circle of many successful people. If you can get in touch with a large number of elites or rich and powerful bosses every day, it will also be a qualitative improvement for the girls at the front desk. The resources you get are definitely first-hand information and resources, and it is also profitable to develop your own sideline.
Bian Xiao's classmate once contacted the boss of a private equity fund. The boss told her that a stock about to go public earned her half a year's salary in just one month. Bian Xiao really thought that she had the impulse to go to the front desk and regretted that she was not a beautiful young lady, but she was from China.
Sixth: The working class of a five-star hotel who has the opportunity to marry the elite can't afford it, so they live in the upper class where they are either rich or expensive. At this time, you will have many opportunities to marry these elites, and you are likely to become a rich woman. Although we don't advocate this grafting method, there are already vivid examples around us. As we all know, the first class has a special space, and so do most of the elites they contact.
Conclusion Although the front desk of the hotel is very humble, the salary is only 3,000 yuan a month, but the income behind it is still quite suitable, which is of course inseparable from our own Excellence and efforts. Through this incident, we can also draw a conclusion that we need to unlock a variety of skills in our own jobs, and only in this way can we get higher pay.
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