Can I cancel the wrong room fee for night trial?

Your own room rate can be selected and offset. However, the room charge added by the system (night trial) cannot be washed out by the front desk.

The quality standard of intangible service, another main part of hotel products, mainly depends on its service efficiency and service effect. Service efficiency is to make intangible services tangible, which is the guarantee condition for providing quality services.

Service effect is the ultimate requirement of intangible service quality standard and the fundamental factor to win customer satisfaction. Another part of hotel products-tangible equipment and facilities should meet certain standards.

The basic equipment of a hotel room includes bed, wardrobe, coffee table, telephone, TV and alarm clock. There is also a refrigerator with all kinds of drinks, wine and snacks. All these things need to be charged and paid at checkout.

The room is also equipped with an electric kettle, cups and coffee, tea bags, milk, sugar and so on for guests to use. Except for very cheap hotels, rooms usually have separate bathrooms with toilets, bathtubs and showers. More advanced hotels also have internet access, which may require an extra charge.

The infrastructure of the hotel determines the reception capacity and conditions of the hotel, and the standard and quantity standard of the hotel facilities determine the grade of the hotel.