Traditional Culture Encyclopedia - Hotel reservation - How to evacuate customers from a hotel fire?
How to evacuate customers from a hotel fire?
Evacuation and escape methods in hotel fire 1. Smoke prevention.
Once you find a fire, don't open the door and wait and see, because it is easy to form cold and hot main wind convection during the fire, so that fireworks can blow on your face. At this time, the best way is to quickly soak the sheets and towels with water to block the crack of the door to prevent smoke from coming in, and then cover your nose and mouth with wet towels and wait for rescue.
Second, evacuate.
This is mainly to listen to the oral guidance and broadcast guidance of hotel personnel, and must not be self-righteous and blindly evacuate without listening to advice. Because modern hotels have staff who have received good fire control and psychological education.
Third, save yourself.
At present, many hotel rooms are equipped with self-rescue descent control devices and self-rescue ropes. When you check in, ask the waiter where to put it and how to use it. In case of fire, you can escape quickly. At the same time, the general high-rise hotel's own fire hardware facilities are also relatively perfect. For example, the stairwell is smoke-proof or closed, not far from your room. As long as you quickly enter the stairwell, you can survive. Once out of danger, remember not to return to the fire.
Fourth, take refuge.
If your room is not on fire, generally speaking, your room is the best shelter. As long as you don't open the doors and windows to let smoke in, it will take some time for the fire to break through the guest room door. Someone will come to save you for such a long time. At the same time, the public toilets, elevators, stairs and the refuge room at the end of the bag-shaped corridor in the hotel are also good places for temporary refuge.
Fifth, wait for rescue.
In cities, the time from the alarm to the fire brigade arriving at the scene of the fire is generally less than 5 minutes, and its primary task is to save people. So, if you are surrounded by smoke and fire, don't panic and don't jump off the building blindly. Be sure to stay calm, stay in your room, use bright items, such as sheets, stand by the window and wave or shout to attract firefighters to save people. As long as you can remember these simple methods, you can survive even in the face of fire.
Hotel escape point 1. Once you encounter a sudden fire in the process of eating and living, don't panic, and don't open the door easily to watch. At this time, if you want to know the fire outside, you must first touch the door by hand and judge the fire by feeling the temperature of the door. If the door is already hot, it means that the fire outside is very serious and you can't run out. The best way is to quickly soak sheets, towels, etc. Block the door with water to prevent smoke from entering, and at the same time ask the fire brigade or people outside the fire scene for help and call the police to wait for rescue.
2. If the fire has not spread at this time, there is still the possibility of escape. Don't panic. Evacuate safely in strict accordance with the broadcast guidance of the hotel or the oral guidance of the staff, because in regular hotels, their staff have received formal fire safety training and serve the guests on weekdays. After an emergency, they can quickly organize guests to evacuate and escape. So please escape in strict accordance with the instructions of the staff.
3. According to the pre-check-in and meal preparation, you can effectively use the fire-fighting equipment around you to escape or simply put out the fire after the fire. At present, many high-end hotels are equipped with life-saving devices such as self-help descent control devices, life-saving ropes and smoke masks. These devices were cleverly used to escape. Be prepared to judge the immediate fire, seize the favorable opportunity and use the existing tools to escape.
4. Reasonable use of the hotel room structure to take refuge. If your room is not on fire, generally speaking, your room is the best shelter. At the same time, the public toilets, smoke-proof stairwells and the refuge room at the end of the bag-shaped corridor in the hotel are also good places for temporary refuge.
If the fire has spread at this time, keep calm. Don't jump off a building blindly when the floor is high. You should use eye-catching items in your hands or shout for help, so that firefighters can see it for the first time and come to the rescue.
Fire risk in hotels and restaurants. Indoor decoration standards are high, and more combustible materials are used.
Although most hotels and restaurants adopt reinforced concrete structure or steel structure, a large number of decoration materials, furniture and furnishings are made of combustible materials such as wood, plastic, cotton, hemp, silk and wool, which increases the fire load in the building. In the event of a fire, a large number of combustible materials will lead to intense combustion and the fire will spread rapidly; Most combustible materials will also produce toxic smoke when burning, which will bring difficulties to evacuation and fighting and endanger personal safety.
Second, the building structure is easy to produce stack effect.
Many modern hotels and restaurants are high-rise buildings, with stairs, elevator shafts, cable shafts, garbage lanes and other shafts, just like big chimneys; There are also ventilation pipes criss-crossing and extending to every corner of the building. Once a fire breaks out, stack effect will easily occur, which will make the flame spread rapidly along the shaft and ventilation pipe, endangering the whole building.
Third, it is difficult to evacuate, which is easy to cause heavy casualties.
Hotels and restaurants are places where people are concentrated, and most of them are temporary visitors with great mobility. They are not familiar with the environment and evacuation facilities in the building. In addition, when a fire breaks out, they are foggy and nervous, and they are easy to get lost and congested in the passage, which leads to disorder and difficulties in evacuation and rescue work, thus often causing heavy casualties.
Fourth, there are many factors that lead to fire.
Hotels and restaurants use a lot of fire fighting, electric power and gas equipment, which can easily lead to fire if they neglect management or employees operate illegally; In addition, hotel guests are not aware of fire safety, pulling wires indiscriminately, using fire at will, and smoking in bed are also common phenomena that cause fires. Therefore, the fire management of hotels and restaurants is very important, and the task of fire prevention is quite arduous.
The main causes of fires in hotels and restaurants are: passengers smoking in bed after drinking, littering cigarette butts and match stalks; Careless fire in the kitchen, overheating of the oil pan; Violation of pipeline equipment maintenance and flammable decoration construction; There are four aspects: poor contact of electrical wiring, improper use of electric heating appliances, and high temperature of lighting lamps to bake combustible materials. The most fire-prone parts of hotels and restaurants are guest rooms, kitchens, restaurants and various computer rooms.
Verb (abbreviation for verb) evacuate safely
Hotels and restaurants should set up smoke-proof staircases or closed staircases in accordance with the relevant fire protection codes for building design to ensure the evacuation and fire extinguishing of personnel and materials in case of fire. The number of safety exits, the length and width of evacuation walkways, evacuation stairs and other evacuation facilities must comply with the provisions of the Code for Fire Protection Design of Buildings or the Code for Fire Protection Design of High-rise Civil Buildings. It is forbidden to occupy or block evacuation walkways and stairwells; In order to ensure the fire separation, the doors of stairwell and front room should be Class B fire doors and should be opened in the evacuation direction; Stairwells and evacuation walkways should be equipped with emergency lighting and evacuation signs; Emergency lighting should be set on the wall or ceiling, and the safety exit sign should be set on the top of the exit; Indicating signs for evacuation walkways should be set on the wall below the ground 1m at the evacuation walkways and their corners, and the spacing should not be more than 20m. The minimum ground illumination for emergency lighting for evacuation should not be less than 0.5LX, and the continuous power supply time should not be less than 20min.
Six, regular maintenance of building fire facilities, to ensure the normal operation.
The national fire protection technical standards have strict requirements for the fire protection facilities of hotels. Usually, various fire control facilities such as automatic fire alarm system, fire hydrant system, automatic sprinkler system, smoke control system, etc. should be set up. These facilities should be operated and maintained by designated personnel after the completion and acceptance of the construction project, and maintained regularly to ensure that they can play their due role in case of fire.
Seven, the implementation of fire safety responsibility system.
Hotels and restaurants must implement the fire safety responsibility system, strengthen the management of hardware facilities and software, establish and improve various fire safety management systems, perform fire safety management responsibilities according to law, organize regular fire inspections, eliminate fire hazards, strengthen fire education and training of employees, and formulate and regularly practice fire fighting and evacuation plans.
The correct way to report a fire alarm is 1. Remember the telephone number of the fire alarm? 1 19? There is no charge for the fire brigade to extinguish the fire.
2. Calm down after connecting the phone, and explain to the alarm center the name, address, what is on fire, fire size, fire range, etc. At the same time, pay attention to listen to each other's questions in order to answer them correctly.
Tell the other person your phone number and name for contact.
4. After receiving the call, immediately wait for the arrival of the fire truck at the intersection, so as to guide the fire truck to the fire scene quickly.
5, if new changes have taken place in the fire area, it is necessary to report to the fire brigade in time, so that they can change the fire fighting tactics in time to achieve the best results.
6, quickly organize personnel to clean the fire lane, remove obstacles, so that the fire truck can immediately enter the best position for fire fighting and rescue after arriving at the fire.
7. In rural areas, remote areas and other places where there is no telephone or fire brigade, you can call the police around by knocking gongs, whistling and shouting to mobilize neighbors to put out the fire.
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