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A letter of thanks to the airline

Introduction: Airline planes take us soaring in the blue sky, and beautiful stewardesses help us. So how do we write a thank you letter to the airline?

《A letter of thanks to the airline》

China Southern Airlines:

Here I first want to say thank you and I want to praise you. Xi Lijun (homophone), the company’s Guangzhou Airport check-in director.

My husband and I took your company’s flight CZ3464 from Lhasa, Tibet, to Guangzhou on the afternoon of July 17, then transferred to a Xiamen Airlines flight back to Xiamen.

If everything goes well and the transfer time is just right. 500-word letter of commendation from the airline. 500-word letter of commendation from the airline.

Unexpectedly, CZ3464 was delayed by 40 minutes in Chongqing for some reason, which made us extremely anxious. This was not our fault, because the delay of the plane caused us to miss the connecting plane.

The original purpose of rushing back to Xiamen tonight is that my husband will attend an important meeting at 10 o'clock tomorrow morning, and I have also made an appointment with a visitor for psychological consultation.

Being unable to make up for the time means that everything will be delayed and missed. At this time, Xi Lijun, the check-in director of China Southern Airlines, understood our situation and comforted us not to worry. She helped us coordinate among the airlines.

Since there were no flights to Xiamen that night, she coordinated for us the earliest China Southern Airlines flight to Xiamen on the morning of the 18th, arranged our accommodation that night, and told us in detail how to handle it the next day. Check-in procedures were waitingbr/gt; with her enthusiastic and thoughtful help, we took the shuttle bus and stayed at the free Xinpeng Hotel, and finally slept peacefully.

The next day, someone called me early, delivered breakfast, and sent me directly to the airport. I completed the check-in formalities at the designated counter that the director had told me about, and boarded the flight to Xiamen as early as 7:40. The China Southern Airlines flight arrived in Xiamen at around 9 o'clock. My husband attended the meeting on time and I met the visitors on time. Everything went smoothly!

Here, I implore your company to commend Xi Lijun for taking such an urgent responsibility. For the excellent quality of serving the people, please convey our sincere gratitude to Xi Lijun! We also wish your company prosperity!

 XX

XXXX year XX July XX

《A letter of thanks to the airline》

xx: I am very grateful to your company

July 25th flight 9c8950 (Shenzhen-Shanghai ) The best comments and the most sincere thanks from the chief steward, Chu Zhenting, and the entire cabin crew!

I was on a business trip and booked flight 9c8950 back to Shanghai on July 25, but the departure time of the flight was changed from the original scheduled evening 20:30 was delayed to 00:20. It was delayed for a full 4 hours! !

The flight started boarding at 00:00, and the flight crew welcomed every passenger with a smile at the cabin door? Good evening, welcome aboard. ?.

After getting on the plane, I found that the entire crew was in good spirits, and there was no sign of any fatigue.

After closing the cabin door, the flight attendant apologized to the passengers for the flight delay and asked the flight attendants to maintain normal order in the cabin.

At the same time, we paid attention to the needs of passengers, and overheard the flight attendant telling other flight attendants to pay attention to passengers with children.

After the plane landed at Shanghai Hongqiao Airport, the flight attendant once again expressed his deep apology for the flight delay.

In this process, my heart went from anxious and anxious to relaxed and calm to grateful and moved. Your company’s flight attendant Chu Zhenting gave us the help we needed most! Her friendly smile and warm heart Her words soothed our emotions, and the methods she adopted and the help she gave won our trust! We were really touched, and we are even more grateful to her.

I would like to express my most heartfelt thanks to Comrade Chu Zhenting! I hope your company can help convey it and praise her.

Spring Airlines has employees who care about passengers so much, how can the company not move forward?! I hope that Spring Airlines will have more outstanding employees like Chu Zhenting in the future, how can the company not develop?! I wish you a safe life, and I also wish Spring and Autumn Airlines a safe life! Aviation is booming and prosperous, becoming the most dazzling star in the blue sky.

xx xxxx, xx, month xx?

"A letter of thanks to the airline"

Dear Air France:

Hello!

Chinese flight attendants on Air France. Chinese flight attendants on Air France

On the flights of airlines around the world, there are not only blond and blue-eyed flight attendants, but also many of us. The "Oriental Jasmine", they serve the people of the world on transcontinental routes.

Today we will talk about the Chinese stewardess of Air France - Wang Xi.

Wang Xi, a cheerful and sweet 29-year-old girl from Qingdao.

Both undergraduate and graduate students have chosen the French major.

However, from December 15th to 17th, due to the strong cold air, extreme ice and snow weather occurred at Kunming Changshui International Airport, causing widespread flight delays. Countless passengers were stranded at Changshui Airport. Various units are involved in emergency support work to deal with large-scale flight delays.

In these three days, all our airport ground service staff, all middle managers, and all leaders of the company worked non-stop for 72 hours, working hard on the front line of service, and tried their best to complete all the tasks. Acting as an agent for passenger service work for various airlines.

During this period, we provided various ground delay services such as meals, hotel accommodation, and ground transportation for approximately 256 delayed flights and 24,960 delayed passengers.

*** provided approximately 1,500 blankets, 19,560 delayed meals, and provided hotel accommodation for 6,303 delayed passengers. *** mobilized approximately 297 buses to serve more than 13,030 passengers. Passengers are evacuated.

Under complex circumstances, each of our employees showed an incredible sense of service and a tenacious and responsible Yunnan Airport ground service spirit.

In order to work hard to provide delayed service to passengers,

We endured hunger, braved the cold, regardless of fatigue, and endured the abuse and even tears of passengers,

Always stick to your post, constantly actively communicate and coordinate with various airlines, constantly explain and comfort passengers, actively deliver hot water and meals to passengers,

strive to arrange hotel accommodation for passengers? Take a look at our respectable and lovely employees: After receiving the assembly order from the company, all resting employees quickly came to the airport to participate in security.

Some employees were still clearing the snow from the passenger elevators even though they had high fever; some employees stayed at the hospital all night to accompany sick passengers; some employees stayed up all night on the airport ramp. Accompanying passengers who refused to get off the plane; some employees stood at the outdoor bus parking spot on floor F3 and b1 all night in order to evacuate passengers; some employees just lay down on the sofa for a while when they were tired , when they were hungry, they would eat a mouthful of leftover cold rice; some employees even suffered from convulsions because they were exhausted because they did not bother to have dinner; on the 15th, an employee was pushed down by an aggressive passenger in the cabin and his mobile phone was broken

, causing a mild concussion and being hospitalized? 52 employees from the airport service department and 4 employees from the passenger service department have been waiting at the hotel after accompanying 4,876 passengers from the airport to check into the hotel; on the 16th, 47 employees still stayed at the hotel The hotel accompanied nearly 3,000 stranded tourists.

On the same day, an employee was beaten by an aggressive passenger at the hotel and his glasses were broken; on the 17th, as a large number of make-up shifts ended, 41 employees left at 14:00 They evacuated one after another after an hour, some went home for a short rest, and some returned to their posts to continue working? A large number of employees were stranded in the hotel, which seriously affected the company's front-line security manpower at the airport.

But in such a difficult situation Next, the airport ground service personnel gave full play to the team spirit of understanding each other and overcoming difficulties, and excellently completed the flight support work after the opening of the airport.

Long-term, high-intensity, and difficult work puts airport ground service employees under unimaginable pressure and makes them physically and mentally exhausted.

Many employees are sick, but still stick to their posts.

In these three days, everyone used their own practical actions to fulfill the mission of serving people at the airport. Everyone used every bit of dedication to resolve the resentment and confusion of passengers as much as possible! Everyone has left an indelible mark on the land of Changshui with their own grievances! It is you who, with your youth and blood, swear the airport ground uniform spirit of "stick to your post" with your youth and blood; it is you,

Bear the ensuing difficulties with your young shoulders! It is you who, with your incomparable enthusiasm and dedication, wipe the fatigue from your face time and time again, adhering to our always high ground service spirit! Here, Yunnan Airport Ground Service The company's party committee and leadership team are excited

to say to all employees: Thank you!!! From you, we truly feel a kind of power!