Traditional Culture Encyclopedia - Hotel reservation - The hotel waiter helped the customer to take the wine and put it in the car. How to write an example?
The hotel waiter helped the customer to take the wine and put it in the car. How to write an example?
Here is an example of housekeeping department for your reference.
Advanced deeds
In xxx, by chance, I stepped into the big family of Hainan xx Hotel and became a member of the housekeeping department floor of XX Hotel. Since I worked in the housekeeping department, I have been demanding myself with high standards since September. Always put the interests of the hotel first, bear hardships and stand hard work, never care about personal gains and losses, often work overtime and never complain. In the service work, serve every guest carefully and thoughtfully. Never let go of every detail of the guest room to ensure the clean quality of the guest room. Without reservation, I taught all my hotel work experience to every new employee, which contributed to the development of the hotel.
Since the beginning of this year, the business of housekeeping department is more prosperous than before, and there are more team rooms. 5F conference room often holds two or three meetings a day. Some team rooms check out at 7: 00 in the morning and the meeting starts at 7: 30. In the afternoon, there is also a mobile company's hourly room or a room that is often late. During the reception, I often stop to work overtime because of the shortage of staff in the housekeeping department. As an old employee of the housekeeping department, I am no exception. Sometimes I get off work at 8 pm. After returning to the dormitory, my feet were so swollen that it was difficult to take off my shoes. But the next day I still stick to my post and greet every employee and every guest staying in the hotel with great enthusiasm. Under such circumstances, the words "bitter, tired and dirty" have never been heard from my mouth, and I have never complained. As the saying goes, "There are no backward people, only backward cadres". As an old employee of the housekeeping department, I should be conscientious in my ordinary job and always infect every employee around me with my perseverance.
Silently stick to and dedicate myself, think about what the guests think, be anxious about what the guests are anxious about, regard my work as my career, bring happiness and laughter to everyone around me, and contribute to the prosperity and development of the hotel. I am not only conscientious and meticulous in my work, but also patient, warm and considerate to my guests. I also care about ordinary guests and colleagues in my work, especially some special guests who are old, weak and sick. I remember once, a Mr. Liu lived in Room 9 15. When I was cleaning his room, I found the black tea left in his teacup, which shows that Mr. Liu likes to drink black tea. So, after cleaning the room, I made a new cup of black tea for my guests. Because the guests like smoking, the room smells of smoke. I opened the window to ventilate the guests and left a message reminding them to close the window when they came back to avoid catching cold. Unexpectedly, the guest wrote a letter of commendation the next day and handed it to the manager himself. And praised the service of our hotel in person, which was very good and thoughtful. From this point of view, it shows that the excellent service has been unanimously affirmed by Chinese and foreign guests, praised by hotel leaders and won many honorary titles.
In the future work, in this ordinary post, I will make persistent efforts, study hard and actively do my work better and better. Let tomorrow's Hainan XX Hotel be even better.
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