What should I do if my hotel reservation is canceled?

It is unreasonable for the hotel to cancel the order unilaterally, and you can ask for compensation. The hotel's behavior is a breach of contract, and according to the relevant provisions of the contract law, it should compensate consumers for their actual losses.

1. Dial the 12315 hotline to complain or log in to Alipay to make a one-click complaint

Consumers can directly dial the 12315 hotline to complain about merchants or products and report the situation. Or you can directly log in to Alipay and search the 12315 official mini program to make a one-click complaint.

2. Complain to the administrative department

Consumers can complain to the local industrial and commercial administration department or health supervision and management department and other relevant departments.

3. Sue in court

Consumers can sue the platform in court for breach of contract based on the sales contract.

If an operator commits fraud in providing goods or services, he shall increase compensation for the losses suffered by the consumer according to the request of the consumer. The amount of increased compensation shall be three times the price of the consumer for purchasing the goods or the fee for receiving the service. ; If the amount of increased compensation is less than five hundred yuan, it shall be five hundred yuan. If the law provides otherwise, such provisions shall prevail.

In summary, when consumers encounter a unilateral breach of contract by the platform, they do not need to panic and should retain relevant evidence. They can call the 12315 hotline to make a complaint, complain to the administrative department, or file a lawsuit in court. Consumers can claim damages or triple compensation from the platform for service fees.

Is it illegal to install cameras in hotels?

1. It is definitely illegal for a hotel to install cameras in guest rooms, but it is allowed to install cameras in corridors or lobbies.

2. Anyone who peeps, eavesdrops or spreads other people's privacy shall be detained for not more than 5 days or fined not more than 500 yuan. If the case is more serious, he shall be detained for not less than 5 days but not more than 10 days, and may also be fined 500 yuan. the following fines. Infringement of the privacy rights of others is generally a tort. If it does not cause certain consequences, the infringer shall be liable for compensation, including compensation for mental damage, which does not constitute criminal liability. However, it cannot be said that infringing on other people's privacy does not constitute a crime, and the perpetrator does not need to be sentenced.

Legal basis:

"Article 137 of the People's Republic of China and the Civil Code"

With dialogue An expression of intention made in a certain manner shall take effect when the counterparty knows its content. The expression of intention made in a non-conversational manner takes effect when it reaches the counterparty. An expression of intention in the form of a data message made in a non-conversational manner. If the counterparty designates a specific system to receive the data message, the data message will take effect when the data message enters the specific system; if the specific system is not designated, the counterparty knows or should know that the data message enters the system. It takes effect on the system. If the parties have any other agreement on the effective time of the expression of intention in the form of a data message, the agreement shall prevail.