What books are there related to hotel management?

Introduction to hotel management, basic accounting, hotel economics, marketing, individuals and teams. Top catering service technology, smiling service, team cohesion, Guo's service management model, physical training, effective customer satisfaction survey, nine special service items, the secret of making money in catering and so on.

1, hotel management process design and working standards

The workflow and steps of hotel management are highly operational and practical. The contents of this book mainly include the following specific processes of hotel management: hotel public relations management; Hotel lobby management; Hotel room management; Hotel catering management; Hotel leisure and entertainment management; Hotel business center management; Hotel safety management; Hotel purchasing management; Hotel engineering management; Hotel human resource management; Hotel financial management and so on. This book is suitable for hotel enterprises. ...

2. Hotel Management Position Manual-Booker Management Consulting Series

"Hotel Management Implementation and Work Details" will refine the work details and workflow of hotel management, and provide examples, templates and tool tables for holders of hotel management positions. The contents include hotel department construction and management, hotel public relations management, hotel lobby management, hotel catering management, hotel room management, hotel leisure and entertainment management, hotel shopping mall service management, hotel safety management, hotel procurement management, hotel engineering management, hotel ...

3. The story of hotel management

Hotel management classic case book! The author of this book went to Japan for further study from 1988, and began to study business management, the development history and business management of European, American and Asian enterprises. After working in the hotel industry, I have been to five-star hotels in China (including Hong Kong) and some famous foreign brand hotels, from which I have summed up a lot of hotel management experience. For example, establish three systems of hotel management (namely, cost control system, marketing system and quality management system), and create and ...

4. Hotel management

Textbooks for undergraduate teaching of hotel management specialty. In order to meet the needs of hotel operators to improve their management skills and hotel students to learn and expand their knowledge, this book not only makes a comprehensive and detailed analysis and discussion on the basic contents of hotel management, such as hotel management overview, basic theories and methods, quality management, etc., but also follows the ideas of management system school. ...

5. Principles and practice of total hotel management.

Based on the overall management of the hotel, this paper systematically expounds and analyzes the concept, mechanism, strategy, leadership, market relationship, brand, quality, talents and benefits of the hotel, trying to study the basic ideas of hotel management and summarize the basic laws and methods of hotel management. This book emphasizes the flexibility and creativity of management and the moderation of management on the basis of science. At the same time, pay attention to the organic combination of theory and practice and Chinese and western management. ...

6. Hotel project management

Co-edited by hotel engineering managers, it can be used as a teaching material for undergraduates majoring in tourism management and hotel management in colleges and universities, and also as a training material and reference book for hotel engineering departments. This book pays attention to the systematicness, practicability and inspiration of the teaching materials, systematically introduces the theoretical knowledge and technical methods of hotel engineering management at home and abroad, and inspires readers to pay attention to various topics and to think, explore and creatively solve various problems by citing examples, comments and case studies. ...

7. Triumph Century Hotel Management Specification (Volume I)

Modern hotel management is a multidisciplinary system engineering. Guangdong Triumph Century Hotel Management Co., Ltd. was reorganized from Guangdong Guangsheng Hotel Group Co., Ltd., which is a professional hotel management company that meets international standards. They systematically explored and summarized this multidisciplinary system engineering. Learn from advanced hotel management experience at home and abroad. According to the general standards of international hotel industry and national unemployment standards, according to the hotel management practice of member hotels for decades, the organization ...