Traditional Culture Encyclopedia - Hotel reservation - What is the hotel control room?

What is the hotel control room?

Hotel vacancy is the control of vacancy reservation, which ensures that the reserved guests can have a room, or refuses to make an appointment by estimating the number of people staying.

Room control skills:

First of all, do a good job of confirming the reservation, and then coordinate with the sales staff. Under certain circumstances, don't make a reservation suddenly. Room reservation can generally be controlled within 15% after the room is full, which is allowed, because the probability of reservation cancellation is also quite high, so it is necessary to confirm the reservation. When the reservation is about to reach this value, all reservation channels must be closed immediately, and the reservation should be confirmed immediately. Generally, the appointment time should not exceed 16 pm, and the latest is 18 pm. This way, too many guests will not be late because of overbooking.