About the working time arrangement of hotel staff

No matter internship or normal work, the requirements of managers and guests are all based on a set of standard service standards, that is, if you want to reach a certain service level, you should abide by employee manuals and regulations. Although you are paid for internship, you are doing the work of a formal waiter.

the working hours are roughly as follows, which vary from hotel to hotel depending on the business conditions, but the difference is not much:

1. Front desk receptionist:

morning shift: 7: -15: 3,

middle shift: 15: -23: 3,

night shift: 23: . In addition, some foreroom receptions will set up a mobile shift, and the working hours are from 11: to 7: . < P > Second, the restaurant waiter: < P > Class A: 6: to 14: , which is generally called morning shift, mainly prepares breakfast service in the morning.

class b: 8: -12: and 14: -18: , working in two shifts, mainly during the working hours of floor attendants, serving guests during the peak meal period.

class c: when the market closes at 16:-23:3, the waiter goes to work, and his main job is to clear the tableware properly after the dinner guests leave.

3. Room service

It is similar to the reception time in the front desk, and it is mainly divided into three shifts.

fourth, if you are an administrative staff, it is mainly the morning shift, from 8: to 17: in the morning. I think you are going to practice, so you should not attend the administrative class.

time arrangement during internship.

Time is money, which is too precious. My teacher told me when I was studying, but I kept listening, but I couldn't really understand it. In other words, you graduated from high school, and your grades were not high. If you were given another chance, you would think to yourself, if I were a freshman, I would definitely do a good job in trigonometric functions and so on. From my point of view, I will tell you that when you go to practice, the time must be arranged. !

first, referring to my time above, you find that if you are a restaurant waiter, you will find that two classes will make you have no time to study, so when assigning work, I suggest you try to go to the front desk. So you can plan your day well.

second, what to learn?

how is your computer? In the sample, it is usually mixed! (I am), when I say that the computer is good, I mean: at the very least, you can type more than 8 words a minute with five strokes, and know OFFICE software such as Word, Excel and PowerPoint. I mean yes, not that you have seen and used it. That's deceptive. You should be able to skillfully use it, and you will find it useful in the future. Write an article to your boss, whether the format planning is good or not, and whether the font size is coordinated or not. If you are interested, I suggest you learn graphic design. POTOSHOP 7.1 will definitely help you.

Remember, learning is for yourself, not for others, not for others to see. If you study for one day, you will gain knowledge one day! !

English: If you don't learn English in a hotel, you won't be a good STAFF, and how to learn it and enroll in a class is too expensive. I suggest you teach yourself and make an agreement for yourself. After XX years, you must pass CET-4 and CET-6. Learning English is mainly crazy. You see that your colleagues are still in love, but you are still crazy about learning English, acting like a good boy. Remember that persistence will win.

I suggest you learn Li Yang English. It's great! I took the CET-4 after listening to his three English speeches! A person who really knows how to experience life is perfect.

All the above are called by my brother word by word. After one year of internship, you will find that it will pass quickly. When the time passes, you will be faced with the problem of distribution, whether to go or stay. As long as you work hard, you will become a regular worker, and you can choose a better hotel and a better career to do. Then your future development depends entirely on what kind of achievements you have in one year of internship.

My classmates were madly in love during their internship for one year. One year later, they found that some of them had broken up and went home to study crafts, while the other went to work in another province.

after graduation, some people go home to farm because of poor performance! !

However, most of my classmates were promoted to foreman because of their good performance, theoretical experience and one year's practical work experience. I have been in the hotel industry for nine years. My classmates are vice presidents of hotels, some are sales directors, and I was appointed as the director of room service. They all performed very well. Because I gave it when I was young.

In Baidu, I don't want to score many points, but I just want to give you some advice. I hope you will take a straight road, give yourself a wish, and strive to achieve an agreement three years later.