Ctrip is an irrevocable hotel. Can I get a refund after cancellation?

Ctrip is an irrevocable hotel. Ctrip's new service will help users coordinate with hotels or suppliers and try their best to reduce losses for users.

Ctrip launched the hotel-assisted refund function, comprehensively upgraded the user service system, and strived to bring better service experience to consumers. This means that when booking an "irrevocable" hotel room type, if the itinerary changes, Ctrip will help users coordinate with hotels or suppliers and try their best to reduce losses for users.

The so-called "non-cancellable" room type refers to the hotel room type that cannot be changed or cancelled after the reservation is successful. If it needs to be cancelled, the corresponding penalty will be charged.

It is understood that when users book hotels on OTA platforms such as Ctrip and prepay successfully, OTA will send the order to the hotel, which means that OTA has placed an order at the hotel and will pay.

Of course, different hotels and different OTA settlement fees have different cycles. Perhaps OTA will not pay the hotel room rate immediately, but after the order is successful, as long as it is an irrevocable order, OTA needs to pay the hotel room rate, regardless of whether the user finally stays.

Extended data:

Ctrip has been constantly upgrading and improving the services of various business segments. Previously, Ctrip launched the "All X Plan" to comprehensively improve the one-stop linkage service guarantee, including: changing the hotel after confirmation, and paying the highest first night room rate to the user; If there is no room in the store, the user will be paid the highest first night room rate; Promise not to charge any extra fees from the refund service.

With the launch of the "Auxiliary Refund" service, it can be seen that Ctrip is not simply pursuing user satisfaction, but making use of Ctrip's industry-leading advantages in resources, technology and services to make new commitments to the increasing new needs of users.

People's Network-What if I booked an "irrevocable" hotel? Ctrip's "Auxiliary Refund" has reduced its use.