Front desk English

Generally used to promote hotel products and services can also be the hotel lobby, also known as the front desk, or the front desk, front desk and so on. Usually, it is a comprehensive service department located in the lobby of the hotel, which is responsible for promoting hotel products and services, organizing reception and business scheduling. The front office is comprehensive, comprehensive and coordinated in hotel management, and it is the nerve center of the hotel. The hotel lobby is mainly responsible for guest reservation, registration, room status control, settlement and audit of guest accounts and comprehensive business management of the lobby.

The foreign affairs department of a hotel is usually a broader term than the front desk. Corresponding to the foreign affairs department, it is the hotel's internal affairs department, which refers to those hotel departments that do not have direct contact with guests. The internal affairs department and the foreign affairs department will divide the hotel into two parts, namely, the first line and the second line that constitute the functional department of hotel operation or business management. Therefore, the hotel foreign affairs department is different from the front desk, and it is a term that includes the front desk.