Traditional Culture Encyclopedia - Hotel reservation - Hotel Interview FAQs
Hotel Interview FAQs
1. Why choose the hotel industry?
Explanation: I want you to answer your knowledge about hotels. If you don’t know this industry, would you choose this industry? And the amount of knowledge you have reflects the clarity of your mind when making choices.
Answer: A hotel is a comprehensive place that best embodies personalized and humane services. It not only requires employees to have certain functional skills, but also requires employees to have the mentality to treat people and things. I think I will train myself more in the hotel industry.
2. Why did you leave your original company? Why did you quit your old job?
Explanation: He wants to know your views on the original company and the reasons for leaving your job. Was it because you were fired from the company because of poor personal performance? Have you been fired from the company because of a disagreement with your superior?
Answer: The original company was such a company, and the company's benefits were quite good. I had been working in the company for two years, and I missed leaving the company a lot, but I always wanted to fulfill my wish. I had a dream of going to college, so I had to quit my job in July last year to study. (There can be many reasons, but you must choose some physical reasons, not reasons between yourself and the company)
3. Why did you choose to work in this hotel (note: 5-star)?
Explanation: What do you know about hotels? What do you know about this work?
Answer: Your hotel is one of the hotels with the best reputation in xx province. I am yearning for your hotel’s working environment and staff image quality. I really want to fully exercise in such a hotel environment. I saw that there was a job suitable for me in the hotel recruitment, and I couldn't lose such a good opportunity.
4. What is your goal in this hotel?
Explanation: I want to ask you what kind of development plan you have in the hotel. To the extent you want to optimize yourself, don’t make empty statements about customers being God. Those words in books are untrue to people.
Answer: I feel that my language communication skills are still lacking. I want to overcome myself, improve my abilities, and make up for my shortcomings. Of course, my wish is to be a qualified front office manager. I We will work hard in this regard.
Be careful when answering the above questions. In an interview, the most important thing is to examine a person's psychological state. Do not answer questions bluntly, such as: Have you eaten? Answer: Eat. You can also answer: Have you eaten yet? The food tastes so good today. The answers before and after give people a meaning, I have eaten, but the latter will make people daydream, and will be led by the person who answers.
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