Traditional Culture Encyclopedia - Hotel reservation - What are the five permanent members of hotel property management?
What are the five permanent members of hotel property management?
Improvement: safety, hygiene, quality, efficiency, image, promotion: competitiveness 1, structuralist: hierarchical management and problem solving 1. 1, throwing away unnecessary things or returning them to the warehouse (such as things that have been useless for one year) 1.2 3-R, etc. It refers to storing personal belongings in low, medium and high doses respectively. Minimize leakage and its solution 1.6 "one is the best" application: one-day work schedule and ranking 1.7 "one is the best" application: a set of tools/stationery/one-page form 1.8 "one is the best" application 3: one-hour meeting. Kloc-0/. 10 "Always clean up the proper storage methods and containers 2. 1 Everything has a clear label (name) Location (home) 2.2 Each partition location (home) must have a person-in-charge label 2.3 Cabinet doors and security guards (including keys and general tables) 2.4 Documents, materials and tools should be put in a proper place. 2.5 filing standards and control summary table (including high and low quantity and date). 2.6 First-in, first-out arrangement for logistics and people flow (left in and right out). 2.7 Department, ground wire, channel, pipeline, work permit and other signs. 2.8 Clean the notice board: it has a title, a zone and a person-in-charge label. 2.9 Clear and understandable notice (including classification, clear title and date of deletion) 2. 10 Documents and articles can be taken out or put back within 30 seconds 3. Sannitise: cleaning inspection and hygiene degree 3. 1 Division and recognition of personal cleaning responsibility (including senior personnel) 3.2 Make cleaning and inspection easy (such as appropriate bricks and reasonable/kloc) Standardization: vision, safety management and standardization 4. 1 Remove unnecessary doors, covers and locks and increase transparency 4.2 Site straight-line right-angle layout (not blocking passages and reducing collisions) 4.3 Fire extinguishers, warning lights, "emergency exit" signs and escape instructions 4.4 Hazardous substances (tools and chemicals), Handling of safety facilities such as machinery 4.5 Field operation instruction and "Inspection Qualified" sign 4.6 Layout of electronic switches and function labels and wires (including off the ground) 4.7 Energy-saving methods (such as appropriate temperature indicator and time period of air conditioning) 4.8 Standards and guidelines for manual handling operation 4.9 Color and visual management (such as paper, folders, famous brands and cabinets) 4. 1 0 Add the five-routine method and the work responsibility letter to the floor plan and site 4. 1 1 Handling noise, vibration and dangerous situations and their prevention 4. 12 Commitment to safety policy and risk assessment 4. 13 "Even children can do it" to prevent mistakes (such as using pipes of different sizes to avoid mistakes) 4./kloc-0 5. 1 Perform personal duties (including excellent working environment and responsible punctuality). 5.2 Wear safety clothing/gloves/shoes/suspenders/goggles. Earplugs and so on. 5.3 Good service attitude and standardized communication training (such as magic language) 5.4 Go to P5 five minutes before going to work every day (make a five-point content list by yourself) 5.5 What you can do today (including 1.6, P5 and occupational safety work) 5.6 Planning, training, drills and records of safety equipment and hazard treatment 5.7 Organizational structure and service tenet are placed at the entrance. 5.8 Write and abide by the employee's five-routine manual. 5.9 Regularly audit the five periodic methods (at least once every quarter). 5. 10 is worth seeing: the optimal environment and the kiss (kiss = keep it short and simple).
- Previous article:Guangzhou to Hong Kong direct bus
- Next article:Invite guests to choose a hotel
- Related articles
- How to correctly treat your boyfriend or husband when he goes to a nightclub for socializing?
- How far is it from Anji Yinrun Jinjiang Castle Hotel to Marriott Hotel?
- Beautiful sentences in the novel
- Is it reasonable for the hotel to stipulate that adults can't live in standard rooms alone?
- How much is the second-hand house in the new building of Daliuta in Shenmu County? what do you charge for rent?
- What exactly is mango decoration network?
- What is the star rating of Nantong Prince Hotel?
- How about Chenzhou Dedahang Investment Co., Ltd.?
- Attractions near Beijing Tomorrow Wuzhou Hotel
- Chengdu shiergong hotel