Traditional Culture Encyclopedia - Hotel reservation - Can I be a hotel front desk if I am introverted?

Can I be a hotel front desk if I am introverted?

I think I can be a water bar salesman at the front desk of a hotel.

The hotel water bar salesman also works at the front desk. This sale is different from the sales of clothes and daily necessities you sell in the mall. The hotel mainly sells wine and water, just like your boiled water bar. When a customer buys a drink voluntarily, he will tell you what kind of drink and wine I want, and you can help him find it. No matter what you ask, you can help customers find water without asking. I can give you the money then and find the right account. If you are not sociable, you don't have to talk. The boss or someone else will ask you what to say. You can get water and pay the bill without calling you. No one can watch your mobile phone play games, as long as you have enough energy. You will often meet some people who like to provoke others. You just need to know how to protect yourself. What should you do if you meet someone who framed you and ruined you? How do you protect yourself? You know the basic principle. Even if you are introverted and don't like to talk, you can protect yourself by knowing these truths. You can do sales work in this field without any problems and pains, and you don't have to deal with customers too much, talk about specifications or bargain. If customers want water, they will help themselves or ask you for help. Generally, waiters, waiters, receptionists and clerks who speak at the front desk of the hotel will solve the problem. Needless to say, the salesperson. As long as you are fresh enough to tell you what water you want, people will listen from all directions and have a sense of self-protection. If you don't talk, it won't be painful to do the sales work of this hotel water bar. It's just that I can count the quantity in the morning, which is busy. Just do it as usual after loading the goods

But introverts can't be waiters, clerks, food delivery students, receptionists, in-store live broadcasts and propagandists at the hotel front desk.

Most of the work at the front desk is suitable for people with cheerful personality. They like to live an independent and quiet life and don't like being disturbed by others. They have few friends and narrow social circles. There are no more social friends except the default friends. If they are asked to be the front desk, they will be very painful. Introverts are also characterized by social phobia, fear of making mistakes, poor understanding, fear of offending people, fear of speaking, blx and so on. If you don't talk, no one will ask for your services, including many things that can be solved by talking. You can't do a lot of things without talking. Sometimes the boss or someone asks you to say something and do something. If you don't understand, you can't express it. You always like to be quiet and independent, so your performance will definitely be poor. If you don't behave well, the boss won't use you! If you just want to be a receptionist, you can become as eloquent as an extrovert. You can change yourself and become a cheerful person by doing the following things:

1, read more books

Read more books on interpersonal communication and expression skills, such as breaking up, why others don't like what I say, humorous communication, etc. These books will teach you how to quickly resolve the embarrassment in the workplace, the embarrassment among friends, bosses and colleagues, how to talk and others are willing to listen, how to integrate into the group and how to tolerate others. Usually, cheerful people are more popular than introverts who work at the front desk of a hotel. The reason is that they can master some speaking skills and read more books. Every chapter in the book clearly tells you how to say it won't hurt people and how to say it wrong. Every chapter and topic gives you examples, so you can learn more by reading more.

2. Learn more knowledge and do more reading comprehension.

Only when you have knowledge can you speak. Knowledge is the main source of speech. We often chat together and talk about some intellectual topics, such as astronomy, geography, news events, history and four classic novels. You can't say anything if you don't know anything. The more you learn, the more friends you can make. The biggest reason for weak expressive ability is poor language and literature, which can be fully reflected in reading comprehension. For those who are not good at understanding and expressing, the score is very low, and they often answer questions such as understanding the meaning of a sentence in the article, the author's writing purpose, reasons, and expressed thoughts and feelings. Poor reading comprehension is the same in communication. The boss or client wanted to talk to you, and he wanted to express this idea. You understand the opposite meaning. If you misunderstand, you will be a sinner. If you don't take these words to heart, no one will care about you. If you don't care about you, no one will ask for your service, which will lead to poor performance and resignation. If you don't want to be singled out by others in terms of expression, start with reading comprehension. You can master the method of answering reading questions from the most basic training in the third grade of primary school. As long as you get high marks in reading, you will understand the meaning of a sentence.

3. Listen more.

You can go online and search for front desk service jobs in your industry, such as waiters, food delivery students and receptionists. See how others talk to customers and how to solve embarrassment. Watch more videos of positive energy in the same industry and make up for your own shortcomings through the strengths of others. You must recite those pleasantries. If you recite the cliche and add your own things, you will say it. If you don't recite it, it can only prove that you are lazy and don't want to do this industry. Can't fight hard.

So I think introverts can do the work of selling drinks and wine in the front desk water bar. In other front desk work, you can enrich yourself by reading books and learning knowledge. Do the three basic things well, and you can turn yourself into a talkative person. On the contrary, the boss is willing to use you, or you can do kitchen work such as chef, Dutch side dish, cooking, barista, dish washer, cleaning, etc. These are all suitable for introverts. It depends on your choice of target.