Traditional Culture Encyclopedia - Hotel reservation - What does a hotel concierge do?
What does a hotel concierge do?
The work of the hotel concierge is as follows:
1, greet guests in the lobby or airport or station;
2. Responsible for the luggage transportation and safety of the guests;
3. Store luggage for guests, store and rent umbrellas;
4. Accompany the individual into the room and introduce the service;
5. Distribute newspapers to guests;
6. Distribute letters and information to guests;
7. deliver goods for guests;
8, strictly abide by the rules and regulations and service operation procedures.
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