Traditional Culture Encyclopedia - Hotel reservation - What does a hotel concierge do?

What does a hotel concierge do?

The work of the hotel concierge is as follows:

1, greet guests in the lobby or airport or station;

2. Responsible for the luggage transportation and safety of the guests;

3. Store luggage for guests, store and rent umbrellas;

4. Accompany the individual into the room and introduce the service;

5. Distribute newspapers to guests;

6. Distribute letters and information to guests;

7. deliver goods for guests;

8, strictly abide by the rules and regulations and service operation procedures.