Summary of the work of the Ministry of Security for half a year

A period of work ended inadvertently. What achievements are worth sharing in retrospect? Let's sort out the past work and write a work summary. So, do you know anything about job summary? The following is a summary of the work of the Security Office in the past six months (six selected articles), which I carefully sorted out, hoping to help you.

Half-year Work Summary of Security Department 1 May, according to the work plan drawn up by hotel leaders last month, combined with our actual situation and work plan, we strengthened the training and management of our department closely around the hotel operation safety. The summary is as follows:

I. Internal management

In May, due to the shortage of personnel and some problems in department management, the department management was lax. Its department staff pay more attention to its weaknesses, which leads to the decline of management level. With the care and support of hotel leaders, the department adopted the methods of organizing individual conversations, communicating ideas, increasing the recruitment and training of junior managers, and stepping up the elimination of those who are lax in discipline and disobey management, thus eliminating the phenomenon of lax discipline to a certain extent and standardizing the management of the department.

Second, safety management

This month, in terms of fire safety management, according to the requirements of Ya 'an Fire Brigade on hotel standardization, standardization and unification, our department changed and made the system card and inspection record form. Intensify the fire safety inspection, rectify the existing fire safety hazards in time, and never delay or lag. Two potential safety hazards in this month have been rectified in time. In the aspect of public security and daily safety management, the key areas of the hotel are monitored and patrolled, the departments with hidden dangers in public security are strengthened and some suggestions applicable to safety are put forward, so as to prevent problems before they happen and the safety management is relatively standardized.

Third, the training work

In May, due to the shortage of personnel, the training work of this department lagged behind. The method of on-the-job training for new employees is not very effective, especially the details are not detailed enough, the training time is not enough, and the chain reaction affects the work. In the next training work, in view of the shortcomings in the training work, do a good job in the details of the training work, strengthen the training work and do a good job in the training work.

Fourth, the existing problems

1, lack of management responsibility, management ability needs to be strengthened.

2, the department staff shortage, resulting in management and training lag.

Summary of Security Department's Half-year Work 2 20xx In March, with the concern of hotel leaders and the cooperation of various departments, Security Department did some work in strengthening the hotel's public security management, perfecting the system and conducting public security patrol inspection. At present, there are 1 1 employees in the security department, and no one left in March. According to the needs of the hotel's public security and fire fighting work, the security department conducted two fire fighting knowledge trainings, 1 fire drills, two regular inspections of fire hydrants and fire extinguishers, and the filling of fire extinguishers in March. The hotel fire protection archives were established, and the three-level safety management target responsibility book was implemented according to the principle of "who is in charge, who is responsible". At present, a fire prevention Committee is being set up, including managers of various departments, and a hotel voluntary fire brigade is being set up. Let everyone have a burden on their shoulders, feel safe in their hearts and ensure the safety of the hotel.

1. The Security Department takes the concept of "new image change", highlights the word "change" and establishes a new image of the Security Department.

2. Cooperate with the Human Resources Department to conduct pre-job fire safety training and assessment for new employees. Those who fail the examination are resolutely not allowed to take up their posts. And organize a full-time fire safety training every quarter.

3. The position should be established first and then rotated. Make security personnel familiar with the situation of this position. Then carry out post rotation, so that everyone is familiar with and competent for the work of each post, specializing in multiple functions and developing in an all-round way.

4. Strengthen internal assessment and implement the last elimination system. Combined with the assessment standards formulated by the hotel, the employees of each department are assessed. Those with the lowest assessment score for three consecutive months will be laid off. Personnel are supplemented by recruiting high-quality veterans or personnel with good quality image.

5. Pay more attention to employees' ideas, communicate frequently, care for and care for employees. Talk to some poor employees individually, help them, find out the existing problems and encourage them to improve the service quality by leaps and bounds.

Summary of the work of the Ministry of Security for half a year 3 20xx is summarized as follows:

First, the basic work:

When I first took over the security department, I found that the employees in the department were not active in their work attitude, poor in their work coordination ability and weak in their sense of responsibility. There are often phenomena such as missing posts, missing posts, sleeping, not deploying work, not caring about management, answering questions, doing nothing, and inflexible personnel flow. After nearly a month of observation and thinking, I decided to start with the mentality of employees. Adjust employees' working mentality, actively communicate, help employees to establish self-confidence in work, and cultivate team awareness and business ability. In the work, employees are constantly encouraged to continuously cultivate employees and learn from each other's strengths. As the head of the department, I insist on setting an example and leading my work to the forefront. Give appropriate rewards to security guards who work actively and study hard. Not motivated, lazy, and ruthlessly clear out this department. In addition, the interview of candidates should be strictly controlled, and those who fail to meet the employment standards of the security department should be resolutely not given work pressure to new employees, so that they can adapt to their jobs as soon as possible, and should be managed at different levels and refined at different levels.

The above working methods have achieved great results and laid a good foundation for future work.

With a stable and good working attitude, all the staff of the security department assist all departments to complete various temporary tasks such as ordering food, delivery, on-site construction, emergency rescue and disaster relief. * * * 457 times, handled 3 complaints from guests, and assisted the public security department in public security. Handle civil cases of hotel employees 1 piece, receive inspections from public security fire-fighting related units 13 times, participate in urban fire-fighting training 1 time, and participate in municipal and district fire safety meetings1time. In addition, the 100-day safety activities organized by the Group Administration Center in 20xx and the days from1October12 to1October12 were successfully concluded, which were well received by the general manager's office of the hotel management company, hotel departments and relevant units.

Second, the document registration:

The work scope of the security department ranges from the safety and fire protection of the whole hotel to the information of the department. From October 6th, 20xx 65438/KLOC-0 to March 6th, 2003/KLOC-0, combined with the actual work needs of the hotel, the Security Department on Duty Register, the Security Department Parking Register, the Guest Baggage Entry and Exit Register, the Fire Equipment Inspection Record Form, the Hotel Safety and Fire Prevention Plan and the Hotel Emergency Fire Fighting Plan were established and revised. Although all documents are registered for use, they will be constantly revised according to actual needs. After each register is used, the person in charge of the department will check it and sort it out.

At present, because the hotel management company is a social service industry, employees in various departments change frequently. 20xx165438+1mid-October, I drafted my own fire training materials and made a slide teaching template. It is decided to conduct a fire protection training for all employees of the hotel management company in combination with the actual situation of the hotel management company before the arrival of the xx Universiade. The purpose is to let all employees know about fire hazards and emergency treatment, be familiar with the fire organization of hotel management company, and be familiar with what to do and how to do in case of fire.

Third, the main problems:

1 and 20xx, the training of security personnel was insufficient, mainly in two aspects: etiquette and general maintenance of equipment used by security department. In xx, while strengthening the training of new and old employees of the Security Department, the training materials were revised. Moreover, according to the actual situation, a new equipment maintenance and fault registration security department is drawn up, so that it can be submitted for approval before use and included in the handover after use.

2. The management of the security department should expand the humanized management system, mainly experience the system of security sick leave and personal leave, and avoid the passivity and mechanization of management.

3. The work sequence is not strictly prohibited, and the deployment is strictly graded under the principle of strict hierarchical management. Make the layered deployment work be implemented every day and everyone, and promote the importance of layered deployment as an important basis for assessment.

4, reported to the general manager's office, trying to change the previous management mode and management system, reverse the concept of management, and truly lead employees with flexible thoughts and actions.

In 20xx, the security department of xx Hotel set a new goal for itself. Under the leadership of the hotel management company, it will be pragmatic and innovative, and resolutely complete the tasks assigned by its superiors.

The year 20xx is coming to an end. Here, in order to thank the general manager's office, the hotel management company and all departments for their care and help over the past year, on behalf of all security guards of xx Hotel, I wish all employees of the general manager's office, the hotel management company and all departments a happy New Year and all the best!

Summary of the work of the Ministry of Security for half a year 4 Time flies. In a blink of an eye, 20xx years have passed quickly, and we will usher in a new year of 20xx years. Looking back on the past year, our work has gained and lost, with good and bad results. In order to give full play to our advantages, overcome our shortcomings and do a good job in the future, we summarize our work in the past year as follows:

First, the management of the Ministry.

Due to the continuous development of the company, the security team is also constantly strengthening. Excellent team is an important guarantee for doing a good job. When recruiting security guards, we always adhere to two principles: first, candidates must have excellent personal qualities, good quality and good mental outlook, so as to show the mental outlook of our property to the society and let more people know about our property. Second, resolutely do not look for people with criminal records to better ensure the quality of our team. Attention should be paid not only to staffing, but also to the improvement of quality. Adhere to the two principles of emphasizing quality internally and image externally in team building, and organize emergency training for personnel many times. Such as military posture team training, comity, explanation of fire emergency training, emergency plan drills, etc. Through continuous training, we will ensure our own quality, better provide quality services for the owners, establish a good self-image and promote the healthy development of our property management company. In the training process, not only the coordination ability among team members is exercised, but also the team spirit is exercised, so that team members can master the basic skills as soon as possible and meet the requirements of the company. In, due to the difficulty in recruiting security personnel, the company leaders adjusted the security salary in time. This major reform has effectively eased the pressure of recruitment difficulties and solved many problems that have long affected the management of the security department in the past 20xx years, such as serious negligence, lack of posts, accumulated rest and so on.

Second, do a good job.

In order to ensure the safety and defense of the community, this year, the security department will continue to do a good job in the daily safety inspection and inspection supervision and management of the community, and do a good job in regular safety inspection. Where there are many hidden dangers, great efforts have been made to control them. As the focus of the work, such as: there are many foreigners and vehicles, and the community is large, which is prone to theft cases. In order to avoid theft, we adjusted our working methods in time.

1. We have implemented a card issuing system for all vehicles entering and leaving the community. Unlicensed foreign vehicles are not allowed to enter or leave the community. If necessary, you should call the owner and get the owner's consent before entering the community.

2. For electric vehicles, we have implemented a car lock system and a card issuing and receiving system. Every electric car entering and leaving the community must be locked. If the lock is scratched, it should be detained immediately. Only when it is verified correctly can it be released. Foreigners must register with valid documents, call the owner to verify and agree, or the owner can pick them up before entering the community. This ensures the safety of the community and the normal working and living procedures of the community owners.

Third, cooperate with the service centers of the company, do a good job in service and guarantee, and actively cooperate with the center to ensure that the annual management fee reaches the standard and is affirmed by the leaders.

Fourth, improve their own quality and move the owners with practical actions.

Because the security guards shoulder the public security management of the community, it is bound to stop some illegal acts in the community. However, individual owners are extremely irrational, beating and scolding our security guards and threatening our personal safety. However, we always adhere to the company system, try our best to fight back, scold and not answer back, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these problems, we have won the support of the majority of owners and further improved our security work. For the safety of the community, our security guards standing outside are highly responsible. During their on-the-job 12 hours, no matter whether it is cold or hot, windy or rainy, especially in the cold winter, some security guards are cold and numb, and have never left their posts. This spirit has been praised by the company's employees and owners, and it has also become a beautiful landscape in our community. Of course, we still have a lot of shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues, and the efforts and cooperation of teammates, our safety will be more perfect and mature.

Half-year work summary of the security department The New Year is coming. In the past year, our security department closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic attitude, and fully completed all the tasks this year, making due contributions to the smooth completion of all the goals of the Oriental Hotel.

20xx is the most crucial year for Oriental Hotel to realize the "three-step" strategic goal. According to the general idea of "basing on the market, strengthening management, laying a solid foundation and standardizing management" put forward by the chairman, and combining with the reality of our department, we will strive to achieve the overall management goal of "promoting quality with service, creating brand with quality and seeking development with brand". Do a good job in public security and fire safety, strengthen the safety training for hotel employees, actively coordinate the work of all units, and make their due contributions to the long-term and stable development of the hotel.

Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to foster strengths and avoid weaknesses in future work, the work this year is summarized as follows:

First, the assessment indicators have been fully completed.

In 20xx, under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security task for the whole year. No major accidents occurred in one year, and the integrity rate of fire control facilities and equipment reached 100% in the whole year. Conduct fire safety training for all departments of the hotel. It really played the role of escort.

Second, establish and improve the performance appraisal system, implement the incentive mechanism, and give full play to the enthusiasm and creativity of employees.

The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Our department combines its own characteristics, directly links employees' salaries and bonuses with personal performance, and constantly improves the incentive mechanism to give play to employees' enthusiasm and creativity. There are many touching examples.

At the beginning of this year, our city suffered a once-in-a-century ice and snow disaster, and the local temperature was-12 degrees, a record low temperature. The staff of our department are all on the front line, and the cold weather has brought some difficulties to our work. But our staff, without complaint, still stick to the front line to ensure the personal and property safety of guests.

While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.

Three, strengthen management, continuous learning and training, and strive for quality service.

Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. Every month, the average spare time training reaches 10 class hours. After each morning shift, no one left, but took the initiative to stay and train. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the shortcomings of individual personnel in commanding vehicles and opening and closing doors. The concept of serving guests has been obviously strengthened, such as helping guests carry their luggage and taking care of handbags left in the parking lot. The guests praised my security guard for his noble style and won honor for our hotel and department.

Due to the particularity of the hotel industry, the needs of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption.

While serving customers well, we also serve internally. Since this year 10, the trade union of the head office has carried out many recreational activities, such as mountaineering activities and fire safety drills held in Dongbaoshan. In order to make these activities go smoothly, the staff of our department are loyal to their duties, giving up more than 10 hours of rest time, ensuring the safety of various activities, and successfully completing the tasks assigned by the organs of the head office.

Summary of six months' work of the security office 6 20xx years have ended, as if it were a river of years flowing from afar. Under the leadership of the manager of the security department as the core, this year's work has been successfully completed, and a lot of work has been done in the safety of shopping malls and the self-management of each class to ensure that no accidents occur throughout the year and the work has been successfully completed. Now summarize the work of 20xx.

I. Daily work

1. After the department manager promoted me as a foreman, I managed the class in strict accordance with the department's work plan. 20 minutes before going to work every day, start the pre-class meeting. First, check the gfd of the personnel on duty in this class, correct the unqualified personnel face to face, summarize the shortcomings of the previous day's work, arrange the personnel on duty that day, and then lead the team to take over safely. Do not specify the route to patrol the inside and outside of the mall and the work situation of each post. Find the problem, report it face to face, and correct it in time, so that the post personnel can master the knowledge on duty in practice and better complete the on-the-job work. Constantly convey safety awareness to employees, strengthen safety education, and how to deal with problems decisively and rationally. After work, summarize the problems encountered by the class in the day's work. Explain in person, point it out in person, and never bring the problem to the next day's work. Communicate with others after school, in order to better manage the class, lay a good foundation, and complete the tasks assigned by the leaders on time. The assigned tasks that this class fails to complete should be conveyed to the next class in time for completion. The foreman is the deputy of the safety motherboard and should set an example, so I want to do a good job and go ahead. It is also that the players are relatively stable in thinking, relatively United internally, and can remain vigilant during their duties.

2. This year, the company also conducted fire drills and learned a lot from the drills and training. Sometimes, I improve my safety awareness, especially a brand-new knowledge point, including fire fighting knowledge and how to find fire hazards. At the same time, I also improved my own shortcomings in security work, so that I have a higher starting point in management level and business ability. How to constantly improve your work level in one year's work? Of course, we also have some shortcomings in our work, such as lack of communication with later employees and inability to grasp our own ideas and trends in time. Therefore, sometimes our work ability can't be brought into play, our ideology and sense of responsibility are not strong enough, and our work in system and discipline is very solid from time to time. Work experience and post business need to be further studied and improved, so that we can get to know new employees through communication and exchange, and let employees play better in their posts.

Second, increase the intensity of duty and inspection.

1. During major activities, we can strengthen the duty of our class. If something happens, we will deal with it in time to nip some unstable factors and signs in the bud. On the basis of strengthening duty, we will further strengthen patrol inspection to ensure that no safety accidents occur in shopping malls throughout the year.

2. Strengthen management and ask team members to do: first, do it themselves. Strengthen the leadership of team members and conduct strict on-the-job assessment for each candidate. In order to improve the overall quality of the class members, I will be strict with them.

3, strictly implement the company's rules and regulations, do a good job, manage the work of the class.

4. To do a good job in the ideological work of the players, first of all, I should care and love the players, understand their thoughts, work, family and other conditions, find problems in time, be trustworthy in thought, and be considerate in work and life.

5. We should constantly improve the quality of the players, organize them to study in a planned way, and keep them in a good working attitude and state.

6. Adhere to the patrol duty system, grasp the on-the-job situation of personnel, solve problems in time when found, and report to superiors in time when encountering major events.

7. As the personnel foreman, the Prime Minister records and manages daily personnel attendance in strict accordance with the attendance system.

In short, this year's work is coming to an end. I don't think I can be careless. The new period next year means new opportunities and new challenges. I will set an example everywhere, dare to fight and fight, always put unity and harmony first, and under the correct leadership of the wise decision of the leaders, strengthen the exchange of ideas and learning with all walks of life, so that our public security team can do better.

20xx is coming, and we warmly welcome it. The new year means new opportunities and challenges. "Today's flowers are better than in the past, and tomorrow's flowers are expected to be redder." I firmly believe that under the wise decision of the company leaders, the company's tomorrow will be better. As a member of the company, I will, as always, wholeheartedly contribute to the continuous development and growth of the company in tomorrow's work.