I am outside, can I call the hotel front desk and go to my room to talk to my friend?

Yes, the standard service procedure is that regardless of whether the caller can provide the room number, the caller needs to verify the name of the guest registered in the room. Only if the name is correct can the call be transferred, otherwise it may cause harassment to the guest. of harassment. If the caller cannot provide the room number, he can only provide the guest's name. As long as the name is correct, the call can be transferred, but the guest's room number cannot be disclosed. This is also to protect the privacy of the hotel guests.