Traditional Culture Encyclopedia - Hotel reservation - Green hotel management

Green hotel management

Green hotel is a new management mode of international accommodation and catering industry. So far, the concept of "green hotel" has not been clearly explained. Some people abroad refer to "green hotel" as "eco-efficient hotel" or "environmentally friendly hotel". Green hotel refers to a hotel that applies the concepts of safety, health and environmental protection, adheres to green management, advocates green consumption, protects ecology and makes rational use of resources. Its core is to strengthen environmental protection and rational use of resources in the process of production and operation on the basis of providing customers with green rooms and green restaurants that meet the requirements of safety, health and environmental protection. Pay attention to fire safety, public security safety and food safety in safety; Highlight green rooms, green catering and sanitary operation in health; Pay attention to energy saving and waste disposal in environmental protection.

As a new management concept of the hotel industry, while updating the hotel management system is more conducive to environmental protection, it is important to guide the public to "reduce", "reuse", "recycle" and "replace" green consumption. For example, it is suggested that the same guest use a set of disposable slippers and cleaning supplies many times; The same guest can reduce the washing times of sheets, quilts, cups, towels, etc. In addition, reduce the use of plastic products, reduce the packaging and sealing of soap, cups and so on; Hotels use pollution-free items or recycled items to save resources. In the mid-1990s, the concept of "green hotel" from abroad was introduced to China, and "green action" was implemented in foreign-funded and joint-venture hotels and hotels managed by some foreign-funded management groups in some big cities, such as Beijing, Shanghai and Guangzhou, and some hotels launched activities spontaneously. During the period of 1999, Zhejiang Province launched the activity of creating green hotels throughout the province. This is the first activity in China to create a green hotel in a provincial area. Since then, Shenzhen, Guangxi, Sichuan, Hebei, Shandong and other provinces and cities have launched green hotel creation activities. The construction of green hotels has also brought economic benefits to hotels. The "green" standard consists of energy saving, environmental protection, consumption reduction, green service (including green procurement), green publicity and green marketing, but what guests see is often only part of it, while energy saving, environmental protection, account establishment, waste gas emission and solid waste treatment are invisible. At first, many hotels thought it was a formality, but they were still skeptical about the actual effect, because they found the economic benefits brought by the operation and gradually accepted it. The Radisson Plaza Hotel Hangzhou Guoda Tiancheng replaced the original 50 kW water pump with a 22 kW high-efficiency water pump, saving 260,000 kWh of electricity and189,800 yuan of electricity.