Traditional Culture Encyclopedia - Hotel reservation - What is the main job of the room foreman?

What is the main job of the room foreman?

The room foreman is mainly responsible for hygiene, equipment and facilities, increasing income and reducing expenditure, reducing costs and increasing efficiency, training and team building, as follows:

1, Health: Strictly implement the system of rounds, pay attention to the quality of details, record the inspection results in detail, and do a good job in health makeup.

2. Equipment and facilities: According to the actual situation of poor wallpaper, decorative board and lighting in the guest room area, targeted maintenance is carried out to improve the service life and quality of guest room facilities and equipment.

3. Open source, reduce costs and increase efficiency: Housekeeping Department is the main revenue-generating department of the hotel, and it is also a department with high cost. Based on the idea that saving is to create profits, we call on all employees to start from themselves and put an end to all waste.

4. Training: Conduct targeted training for housekeeping centers and floor service classes, make clear provisions on daily work contents, and conduct scenario simulation drills using standard post service language specifications.

5. Team building: handling customer service flexibly in normal work has improved customer satisfaction and won favorable comments and affirmation from customers.

6. Strive to improve their own abilities, strengthen the ideological quality education for employees, and contribute to the hotel.