The importance of moderate tax payment in hotel

Hotel mod responsibility refers to being appointed as the representative of the general manager within the specified time, responsible for the hotel's service and quality to customers and ensuring the safety of guests. Due to the nature of the industry, the hotel is open 24 hours a day. Hotel duty manager is a post designed to provide 24-hour high-quality service for guests, realize the promise to guests and give them the greatest benefit.

The manager on duty is usually composed of managers who have been in charge for at least 3 months and above.

Hotel duty process

Usually on duty on Saturday and Sunday. Some hotels also require a manager to be on duty after normal work every day. The specific work is to check the energy-saving situation of various departments of the hotel, including restaurants, front desk, security and other areas and the back-office departments of the hotel. If an important guest arrives at the store, you need to receive and greet the guest at the front desk, handle the guest's complaints, and form a report the next day. Share it at the morning meeting.