Responsibilities of Front Desk and Housekeeping Department

The front desk needs to work hard, have strong professionalism, and have good language skills, communication skills, teamwork skills and sense of responsibility. The following are the responsibilities of the front desk and housekeeping department that I have carefully collected. Let me share them with you and enjoy them.

Responsibilities of Front Desk and Housekeeping Department 1

1. Responsible for answering, consulting and transferring calls;

2. Responsible for customer reception and diversion guidance;

3. Registration, summary and statistics of customer information;

4. provide administrative services such as document entry, printing and copying.

Responsibilities of Front Desk and Housekeeping Department 2

1. Responsible for in-store customer reception and telephone answering, and make appointment registration

2. Learn the operation of office software, fill in and upload daily reports and related forms

3. Update and manage contact information such as mailing addresses and telephone numbers of employees and members in time;

4. Complete other transactional work assigned by superiors.

responsibilities of the front desk and housekeeping department 3

1. After-sales customer reception and diversion guidance

2. After-sales customer information statistics

3. Providing administrative services such as document entry, printing and copying

4. Assisting service consultants in environmental maintenance of the exhibition hall

5. Fulfilling other temporary tasks assigned by superiors

Responsibilities of the front desk and housekeeping department 4 <

2. Be responsible for the sending, receiving and delivering of the company's express delivery, letters, faxes and documents, and checking the accounts of express delivery;

3. Be responsible for daily office supplies procurement, distribution, registration management and office equipment management;

4. Assist the superior to complete the company's administrative affairs and daily affairs within the department;

5. Assist the director to coordinate the various departments of the company and actively complete the temporary affairs assigned by the superior.

Responsibilities of Front Desk and Housekeeping Department 5

1. Greeting and screening customers in the exhibition hall and assigning sales consultants;

2. Registration, system entry and information transmission of passenger flow information in the exhibition hall, attracting live broadcast of passenger flow;

3. Layout and inspection of exhibition hall;

4. Vehicle exhibition and test drive management;

5. 6S management of exhibition hall front desk;

6. Other related tasks arranged by the department manager, such as data sorting, market activity assistance, report statistics, etc.

Responsibilities of the front desk and housekeeping department 6

1. Responsible for the daily reception of the project and the registration of owners' problems, and assist in the follow-up of property fee collection

2. Release and follow-up of customers' demands, submission of all kinds of information, combing and summarizing demands, and updating and perfecting customer information and materials. Cooperate with the organization of community activities

3. Be responsible for project fixed assets management, contract document management, goods procurement, warehousing management

4. Be responsible for uploading and releasing project information, issuing express/official documents/briefings

5. Complete other tasks arranged by leaders

Responsibilities of the front desk and housekeeping department 7

1. Handle check-in procedures and keep them for individual customers and teams who arrive at the store.

2. Handle room change for guests.

3. Make room arrangements for booking guests on the same day.

4. Go through the formalities of staying for the guests.

5. Check the DUE OUT and room status difference on time every day.

6. exchange foreign currency for in-house guests.

7. Answer the guest's questions accurately and politely.

8, the guest's accounting treatment.

9. Check out for individual guests and group guests.

1. Provide safe box service for in-house guests.

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