Traditional Culture Encyclopedia - Hotel reservation - Hygienic duties of room attendants

Hygienic duties of room attendants

The room attendant needs to clean the room carefully according to the arrangement of the foreman, and prepare all kinds of supplies to ensure normal business use; When you meet guests in the corridor, you should take the initiative to greet them warmly and make them feel at home. The following are my housework duties. Welcome to read and share. I hope it helps you.

Hygienic duties of room attendants 1

1, obey the foreman's leadership, and accept the foreman's inspection and guidance on process and quality;

2. Do a good job in strict accordance with professional standards.

3, responsible for sorting, cleaning the room, distributing all kinds of room supplies. After cleaning, fill in the Working Day Report and put the work car and cleaning tools back in place;

4. Timely report the damage, loss and claim of the guest's left-behind items and guest room items;

5. Take care of all kinds of items on the floor and answer questions raised by the guests; Do a good job of ground sanitation and cloth distribution.

6. Seriously complete the tasks assigned by the leaders.

Hygienic duties of room attendants II

1. Dress appropriately, keep good gfd, and keep quiet in the guest room area.

2. Treat guests politely, greet guests with a smile and provide warm service.

3. Do a good job in the collection, storage and handover of floor keys.

4. Clean the guest room every day according to the workflow and operating standards to ensure that it meets the requirements of the hotel.

5. Clean and disinfect articles and facilities in strict accordance with the standard requirements.

6. Seriously complete the planned health work.

7. Find the items left by the guests, report them in time and hand them in.

8. When cleaning the guest room, report the failure and damage of facilities and equipment immediately.

9. Do a good job of receiving, sending, counting, transporting and supplementing linen, and correctly use and keep working vehicles, cleaning tools, communication tools and guest supplies.

10. Actively complete other tasks assigned by leaders.

Hygienic duties of room attendants 3

1. Grasp the guest status of the responsible floor and provide guest service;

2. Manage the floor quota items, strictly control the consumption of guest supplies, and do a good job in waste recycling;

3. Responsible for the cleaning and disinfection of cups;

4. Responsible for the collection and replacement of dirty linen and the folding and placing of new linen;

5. Complete the inventory of each consumable;

Hygienic duties of room attendants 4

1, understand the dynamic situation of guests, and be responsible for the guest service in this building;

2, do a good job of fire safety, to ensure the safety of guests and property in the work area;

3, obey the foreman's work arrangement, according to the working procedure, reasonable arrangement of hygienist to clean all kinds of rooms, to provide guests with a comfortable living environment.

Hygienic duties of room attendants

1. Clean rooms according to hotel regulations, replenish room supplies and consumables in time;

2. Responsible for the replacement of the three-piece set, without washing, and the cup is cleaned;

3. Complete other tasks assigned by the leadership;

Hygienic duties of room attendants 6

Responsible for cleaning guest rooms and public areas.

Responsible for the daily abnormal report of facilities and equipment.

Abide by company rules and regulations

Hygienic duties of room attendants

1, obey the foreman's leadership, and accept the foreman's inspection and guidance on process and quality;

2, in strict accordance with professional standards, enthusiastically provide services for guests;

3, responsible for sorting, cleaning the room, distributing all kinds of room supplies. After cleaning, put the work car and cleaning tools back to their original positions;

4. Timely report the damage, loss and claim of the guest's left-behind items and guest room items;

Hygienic duties of room attendants

1, love their jobs, love their business, and consciously abide by the rules and regulations of our store.

2, answer the phone, answer the guest consultation or request.

3, timely record housing, rounds, check-out time, water supply, maintenance, etc. , and check the statements and rooms with the front office.

4. Assist guests to check in. The personnel on duty should greet the guests at the stairs, guide them into the room, and introduce the facilities in the room (hot water, air conditioning, network cable, telephone, etc.). ).

Everything in the guest room should be clean and tidy. In strict accordance with the requirements of the health and epidemic prevention department (one flush, two washes, three disinfections and four cleanings), disinfect the water cups and sanitary ware in the guest room. Replenish all kinds of items needed by guests in time.

6. Responsible for sending and receiving work keys, keeping records of key recipients, and strictly implementing the system of borrowing and returning.

7, understand the guest's situation, irregular floor patrol on duty, pay attention to the door, lock, visitors, and make inspection records.

8. Keep the floor (corridor, escalator, window glass, window seam, etc. ) clean and tidy;

9, do a good job of equipment repair. The waiter first went to the scene to understand the damage, and then reported for repair. Maintenance personnel should be present when entering the guest room for maintenance.

10, do a good job in the use and daily maintenance of facilities. Correctly master the use of various electrical appliances, and switch and adjust lighting, air conditioning and other equipment according to weather conditions.

1 1. Understand equipment operation, power switch, lighting tools, carpet use, wall cleaning, etc. Every day, within the jurisdiction, if any abnormality is found, report it to maintenance in time.

12, responsible for the registration, storage and surrender of items left by guests, and shall not be detained without permission, and offenders will be hell to pay.

13, the staff is not allowed to stay in other people's rooms at night, and the discoverer will be fined according to the listing price and transferred from his post.

14, do a good job of succession. Turnkey, room status and handover record.

15. Listen carefully to the guest's opinions and feed back the guest's information and suggestions to the room manager in time.

16. Take good care of the property of the inn, practice strict economy, and complete all assigned matters according to the quality and quantity. Work hard to learn business knowledge and constantly improve service skills and service level.

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