Traditional Culture Encyclopedia - Hotel reservation - The correct way to answer the phone in a five-star hotel
The correct way to answer the phone in a five-star hotel
After the call is connected, the receiver should say hello to the other party first, and immediately report the name of the company or department, such as "Hello, this is XXX Company ...". With the growth of age, many people's worth will become more and more difficult to let go. When they pick up the phone, they often ask, "Hey, who are you looking for?" This is very impolite. You should pay attention to correct it and greet customers politely.
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