How should the security captain of a five-star hotel manage it?

The security team is the basic unit of the company to carry out security services, and it is the basis for doing security services well and strengthening the construction of the security team. The team leader is the grass-roots leader sent by the company to each service unit and is responsible for the work of the whole team. Its main responsibilities are:

1. Implement the company's rules and regulations, and do well and manage the work of the team.

2. Do a good job in the ideological work of the players. We should care and cherish the team members, understand their thoughts, work and families, and find problems in time. Care about politics, trust in thought, teach at work and be considerate in life.

3. Continuously improve the professional quality of the players. It is necessary to organize the team members to learn business in a planned way, check and urge the team members to manage and use the equipment and fire fighting equipment well, so as to keep them in good working condition.

4. Strengthen contact with customer security department. It is necessary to keep close contact with the customer's security department, exchange work information, be familiar with the social security situation around the customer's unit, and put forward suggestions and requirements for security work in time from the reality of the stationed unit to ensure customer safety and safeguard customer interests.

5. Do a good job of attendance. It is necessary to implement the company's requirements of "strictly administering the team", fill in the attendance report issued by the company in a timely and accurate manner, hold a team meeting before the 25th of the current month, summarize the work situation of the current month in time, and plan the work objectives for the next month.

6. Organize the work in the area of responsibility. According to the company's purpose and security service contract items, organize security patrol within the scope of responsibility, maintain the safety of the responsibility area, and properly handle all kinds of disputes and cases.

7. Do the ideological work of the foreman. Deal with the dereliction of duty of the security foreman according to the seriousness of the case, and report the consequences to the security department of the company for handling.

As the security captain of a five-star hotel, he needs to be familiar with the safety and fire laws and regulations, and have a good coordination relationship with the public security and fire government departments: he is familiar with the fire management of five-star hotels, and is good at handling the coordination of safety affairs in five-star hotels and handling various public security incidents; Good at dealing with all kinds of guests, able to manage subordinates, etc. What needs to be emphasized is the good service attitude of the security guards.