Traditional Culture Encyclopedia - Hotel reservation - How much is the refund for Ctrip Hotel?
How much is the refund for Ctrip Hotel?
Good evening, I am honored to answer your question. According to the new regulations, if the user changes the itinerary or cancels the hotel order before 18 on the day of travel, only 10% of the room rate will be deducted. The cancellation, non-cancellation and fee deduction policies of Ctrip optimization are divided into three situations. First, it can be cancelled free of charge before the check-in date 10 days; 2. Before the day of check-in 18:00, deduct the room rate10%; Third, it can't be cancelled after the check-in day 18:00. Step 1. First, click Enter Ctrip APP- My Entry-Select All Orders in the lower right corner, select the order of the hotel you booked to enter and choose to cancel the reservation. 2. You can also call Ctrip customer service and communicate with customer service to cancel. 3. Some orders will not be cancelled. First, click on the lower right corner to enter Ctrip APP- My Entrance-select all orders, and select the order of your hotel to see if it can't be cancelled. If you can't cancel, you can call the hotel merchants to negotiate cancellation, and then call Ctrip to confirm.
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