How to be a hotel owner

1, fully responsible for handling the overall affairs of the hotel, working together with all hotel staff to complete the goals set by the hotel on time.

2. Formulate the management objectives and policies of the hotel, including formulating various rules and regulations and service operation procedures, defining the responsibilities of managers and employees at all levels, and supervising their implementation. Make a market expansion plan and lead the sales department to carry out comprehensive promotion activities. Set a series of hotel prices, such as room rate, gross profit of catering, etc. Read and analyze the monthly report in detail, check the business progress and plan completion, and take corresponding measures to ensure the smooth entry of hotel business into the river.

3. Establish and improve the organization and management system of the hotel, so as to rationalize and streamline it. Efficient. Preside over the weekly office meeting of the general manager's office. Read the fire control and quality inspection report, and give instructions and opinions on various issues. Convey relevant instructions, documents and notices from the government or the general manager's office, coordinate the relationship between various departments, and make the hotel have an efficient working system.

4. Improve the financial system of the hotel. Read and analyze various financial statements, check and analyze the monthly operation, urge the financial department to do a good job in cost control and financial budget, and check income and expenditure, accounts receivable and accounts payable.

5 regularly check the work of public places and departments, check the service attitude and quality, and find and solve problems in time.

6. Cultivate talents, guide the work of various departments and improve the service quality and staff quality of the whole hotel.

7. Strengthen hotel maintenance and hotel safety management.

8. Elect, appoint and remove the deputy general manager, assistant general manager and department manager of the hotel, and decide on the establishment of the hotel organization, staffing and important personnel changes. Responsible for recruitment, assessment, rewards and punishments, promotion and other work. Hotel management personnel.

9. Maintain good relations with people from all walks of life, establish a good hotel image, and receive important guests on behalf of the hotel.

10. Caring for employees and setting an example make the hotel highly cohesive, requiring employees to complete their jobs with high enthusiasm and responsibility.