Briefly describe the main contents of hotel enterprise management.

"Briefly describe the main contents of hotel enterprise management." Is this problem difficult? If you don't know the answer, let's take a look at the correct answer provided by Bian Xiao.

Briefly describe the main contents of hotel enterprise management.

Correct answer:

(1) Hotel enterprise management. Hotel business management refers to the management of hotel business departments that directly serve customers and generate operating income, such as front office, guest room, catering, recreation and other business departments.

(2) Management of materials and equipment. The comprehensive service function of modern hotels requires hotels to be equipped with a large number of modern living facilities and equipment, which are the material basis of hotel management. The management level of hotel equipment is not only directly related to the service quality of the hotel, but also directly affects the economic benefits of the hotel.

(3) Security crisis management. The main contents of hotel safety management include safety system, public security management, fire management and monitoring system. Hotel crisis management mainly lies in establishing early warning mechanism, drawing up emergency plan and conducting crisis simulation training; When the crisis occurs, take corresponding measures in time to resolve the crisis and maintain the image of the hotel.