Traditional Culture Encyclopedia - Hotel reservation - What is the focus of hotel human resource planning?

What is the focus of hotel human resource planning?

First, the hotel is an industry with high employee mobility, so employee demand and recruitment planning should be a key point. No matter which enterprise has no suitable personnel at work, it is no use doing well in other aspects. Personnel recruitment is also the basis of people's work.

Secondly, the hotel industry is a service industry, and the quality of service is crucial to the success of a hotel, so the training plan for employees is particularly important. A systematic, scientific and reasonable training mechanism can train a batch of qualified and excellent employees for the hotel;

Thirdly, it is very important to stimulate the enthusiasm of employees in the service industry, so the importance of performance appraisal mechanism and incentive mechanism is self-evident, and it is also the top priority of manpower planning. In this regard, the catering company Haidilao has done a particularly good job and can learn from it.

Others, such as employee relations and career planning, cannot be ignored, and corresponding plans should be made. No matter how to plan, which aspects are the key points, planning can not be divorced from the strategic goals of enterprises, and planning should be the decomposition of annual goals and long-term goals of enterprises.