How can I get a refund for booking a hotel by Meituan?

If you want to cancel your hotel reservation at a future date (not that night), you can cancel your reservation directly from Meituan.com, so that the order can be cancelled.

If you want to cancel the hotel reservation for that night, don't think that you can automatically refund your money if you don't check in. You need some time to cancel the reservation.

First, you need to call the hotel and tell it that you won't stay at the hotel tonight, and then the hotel will check out for you.

After the hotel checks out, don't be naive to think that the money will automatically return to your wallet in a few days. The money just didn't reach the hotel pocket, and the money is still in the hands of Meituan. At this time, it is necessary to call the US Mission. Com's manual mobile phone, remember it's a manual mobile phone.

step

Call meituan customer service. Com, according to the prompt tone to find related services and artificial services. However, the voice prompt of the US Mission. Com didn't say, please press this option to transfer to manual service.

Tucao meituan customer service phone number. Click here. Don't think that pressing 0 will automatically connect the manual customer service. You need to follow the prompts to find hotel-related services (press 1), and then find other options for hotel services (3 keys). Don't choose the 2 key! Don't choose the 2 key! Don't choose the 2 key! Key 2 means refund inquiry, only that the refund will be returned to my wallet in 1 week. I've been waiting for a week, and the money hasn't moved. I still have to press button 3 to call customer service directly, make the situation clear, and let the refunded money return to my wallet in minutes.