What is the hotel most afraid of?

Privacy leakage, health issues, etc.

1. Privacy leakage: refers to the guest’s personal information being obtained or used by unauthorized persons, leading to problems such as identity theft and credit card fraud. To prevent this from happening, hotels should implement strict data protection measures, including encrypting customer information, limiting employee access, and conducting regular security reviews.

2. Hygienic issues: Poor sanitary conditions can cause the spread of diseases and customer complaints, which will have a negative impact on reputation. To ensure high standards of cleanliness and hygiene, hotels should implement strict cleaning procedures, regularly disinfect room facilities and train staff to follow correct cleaning procedures.