What are the evaluation criteria and differences of hotels such as National Five, Quasi Five, Standard Five, Four Flowers and Quasi Four Flowers?

First, the origin of the star hotel system in China

After the reform and opening up, a large number of international friends came to China, but the overall quality of hotels in China was low, which seriously affected the national image and the environmental situation of attracting investment. At the same time, all walks of life have entered the hotel industry on a large scale, and buildings and halls have become a common practice, but they are uneven in equipment, facilities, services and sanitation. In this context, the National Tourism Administration decided to introduce the internationally accepted "Star Hotel Evaluation Standard". 1988 The National Tourism Administration invited Mr. Ferrero, an international tourism expert and director of the Spanish Tourism Enterprise Department, to come to China. Referring to the hotel rating standards of the International Association of Official Tourism Organizations, the Standards and Norms for Evaluating the Star Rating of Foreign-related Hotels in People's Republic of China (PRC) were formulated and published in 1993 by the State Bureau of Technical Supervision. This standard was first revised in 1997. The name is unchanged after revision, and the number becomes -GB/T 14308- 1997. It was revised for the second time in 2003, and the word "foreign-related" was removed from the revised name, because after China's accession to the WTO, unified national treatment was implemented, and there was no foreign-related difference.

In order to promote the development of tourism, protect the interests of tourists and facilitate the comparison between hotels, the international community has made some regulations on hotel grades. According to the hotel's construction equipment, hotel scale, service quality and management level, a relatively unified grade standard has been gradually formed. Tourist hotels are divided into five grades, namely, one-star, two-star, three-star, four-star and five-star.

① One-star hotel. Simple equipment, with two basic functions of eating and living, can meet the simplest travel needs of guests and provide basic services.

② Two-star hotels. General equipment, in addition to basic equipment such as guest rooms and restaurants, there are comprehensive service facilities such as commodity department, post and telecommunications, beauty salons, etc. Good service quality, low fees and economic benefits.

③ Samsung Hotel. Well-equipped, not only providing accommodation, but also meeting rooms, recreation halls, bars, cafes, beauty salons and other comprehensive service facilities. Each room covers an area of about 20 square meters, with complete furniture, refrigerator and color TV. Good service quality and high charging standard. Can meet the needs of middle-class and above tourists.

④ Four-star hotel. Luxury equipment, comprehensive service facilities, many services, excellent service quality, attention to indoor environment art, and provide quality services. This kind of hotel is usually called a first-class hotel internationally, and the fees are generally higher.

⑤ Five-star hotel. This is the highest level tourist hotel. The equipment is luxurious and the facilities are more perfect. In addition to luxurious guest room facilities, service facilities are complete. Various restaurants, large banquet halls, conference halls and comprehensive services are relatively complete. It is the center of social activities, conferences, entertainment, shopping, entertainment and health care. With beautiful environment and high service quality, it is a kind and happy small society. The charging standard is very high.