Traditional Culture Encyclopedia - Hotel reservation - What kind of management team does a newly opened hotel need?
What kind of management team does a newly opened hotel need?
One of them is to invest in hotels, and I think everyone should have no objection. Especially in the last 3-5 years, newly opened hotels have mushroomed. Since then, there are more and more new hotels, and more and more hotel management talents are needed. All kinds of large and small management companies came into being. Today, we will not discuss many industry problems brought about by the increasing number of management companies. Let's discuss, if the owner invests in the hotel and asks the management team, is it sent by the management company or a general manager to "form a cabinet"? What are the specific requirements of the owner for the core members of the management team (general manager and department directors)? Through my own experience and communication with my peers, the author thinks that the core management team members needed for a newly opened hotel should meet the following conditions: 1. Personality. Past performance is a major direction for owners to hire senior management teams. Personally, the concept of performance is rich, not only referring to the past business performance, but also including previous employment experience, work units, jobs and so on. Core team members will gain the trust of the owners if their original units are well-known in the industry and their positions are higher. Third, dedication. Professionalism is what owners usually pay attention to. According to the author's experience, what the owner likes best is that the managers he hires get up earlier and go to bed later than him. Be able to appear in key places at key times to solve key problems. In a word, the owner should always see the busy figure of managers in his own field of vision. Usually you can sacrifice your holidays and contribute to the hotel. This may be a narrow understanding, but it is also the most realistic situation. Fourth, education. Although education is not the most important, as a first-time partner, it is also a yardstick and weight for evaluating team members. So sometimes I will consider appropriate gold plating and package myself. After all, a person's ability has stood the test of time, but in the initial stage of entering a new hotel, academic qualifications are of certain reference value. Although, the author does not agree to make a living entirely by academic qualifications. For the author's point of view, please refer to Huang: which is more important, the hotel diploma or the level? Fifth, dedication. As a member of the hotel senior management, especially the core management team. Don't talk about working hours with the owners, especially the newly opened hotels. It doesn't matter if you work overtime until you forget to eat and sleep. Talk to the landlord about overtime pay, unless you want to quit. When you have this idea, sing "Dedication of Love" more often! Sixth, cooperation. Whether the cooperation and tacit understanding between hotel management teams are smooth is also a concern of the owners. The most taboo for the owners is that the members of the management team blame each other, undermine each other and pass the buck. What's more, some management companies send people too close to the owners in the case of "non-public and non-work", and the purpose is even more obscure. In fact, such a result may cause the owners to be kind to it on the surface, but in fact they still have opinions on it. At the critical moment, they may not be entrusted with important tasks. Therefore, whether in the long term or in the near future, it is very important and necessary to cooperate and unite with your own internal team. Seven, pragmatic. In fact, what owners dislike most is to talk big and not be pragmatic. I once had a colleague who told the owner that he could do anything to take over the hotel project. Make every effort to get this project. Some owners sometimes really believe it and place high hopes and expectations on it. But with the passage of time and the development of things, I gradually doubt its true ability and become more and more disappointed with it. Finally, breaking up became the only ending. In fact, when taking over a new hotel, objective analysis and pragmatic suggestions are beneficial to both sides.
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