Who can operate the hotel reservation system in the background?

1. Hotel administrator: Hotel administrators can log on to the background management platform to add, edit and delete hotel room information, manage hotel order information and customer information, and handle customer complaints and refunds.

2. Front desk staff: The front desk staff can use the background management platform to make room reservation, check-in, check-out and lease renewal, manage the customer's order information and personal information, and deal with the customer's problems and needs.