Eight customers who are least popular in restaurants

Eight customers who are least welcome in restaurants

I have been engaged in the hotel and catering industry for many years, and I have seen all kinds of guests in the course of my career. It should be said that more than 99% of the guests are very polite and cultured, but people have seen a lot, and it is inevitable that I will meet a few guests who will make you speechless all year round. I will call them "unwelcome guests" for the time being, although it is said that they are. Let's see who are "unwelcome"

1. I put him in the first place as a guest who evades the bill. This kind of guest is the most hateful. Of course, this kind of situation is rare, but it will inevitably happen once or twice in a year in a restaurant. Some people play pranks, and some people order the bill but the waiter doesn't hear or is busy, but for whatever reason, it is immoral.

second, there are many people who sit and chat after dinner and don't leave until closing time. In my opinion, these people are very selfish and self-centered and don't think about others. During the business hours of the restaurant, you can chat after dinner, whatever you want. Even if there is a long queue outside, we won't drive you away, but all the other guests in the restaurant have already left, and you are full and drunk long after closing time. A table guest came to have a reunion dinner at 7 o'clock and talked until 2 o'clock in the morning. At 12 o'clock, I asked the waiter to get off work first (the waiter didn't leave at last), and I came to watch, but I haven't paid the bill yet (it's not easy to urge people to pay the bill on New Year's Eve), so the cashier had to wait. After they left, we packed up at 3 o'clock, went to the dormitory to wash it, and it was almost 4 o'clock. On the first day of the first month of the first month, we went to work again at 9 o'clock in the morning. This year's eve is really crying.

third, people who insist on zero-sum discount after eating. There are many such people, too. After dinner, they ask for a discount, a zero and a few pieces for no reason. It's also true that they spent more than 13 yuan, saying that they only gave it to 1 yuan. What's more, he just threw 1 yuan at the cashier and left without your consent. It's good to say that the boss or proprietress pays the cashier herself. For the cashier hired, it's really crying. How can I explain it to the boss then?

fourth, the person who asks for a discount and exemption from zero fails to make an invoice and tear it up after it is finished. Some are invoices with prizes, which are scraped and thrown at the cashier. Of course, it is the customer's right to ask for an invoice, but you should not make such an excessive venting behavior.

5. Group buying thinks it is being treated differently and gives it to people with bad reviews. Since the rise of group buying, many people have basically bought it online. When it comes to merchants' consumption, many people think that merchants treat it differently (quantity and service). If this is the case, it is understandable for you to give a bad review, but in some cases, it is not the case. For example, the merchant is a 3-4 person package, and the contents of the package are clear. If you go to five people to eat, you can eat very well, but you are not full, so you say it online. If the service of the restaurant is really poor, you can complain with the management or boss on the spot. There is no need to go online to give bad reviews. You are really treated unfairly. You can complain on the spot. If you are still treated unfairly after complaining, you can express your opinions online.

6. People who bring their own drinks. This kind of customers are the most, and restaurants are the most helpless. National policies allow it, but as consumers, we should also think for others. The owner of a restaurant invests in opening a restaurant, and it costs a lot of money for early decoration, rent, staff salaries and utilities. It is normal for the price of drinks to be slightly higher than that of supermarkets (it is abnormal if it is too high, so guests can't be blamed for bringing drinks), and it is acceptable for many guests to bring a basic restaurant with white wine and red wine. What is most irritating is that some people. How can you let the restaurant owner live? Everyone has to support their families.

seven, no matter what foreign objects are in the dishes, people who ask for free of charge and compensation. There are foreign objects in the dishes, which occasionally occur in restaurants. The types of foreign objects include: small pieces of steel balls, hair, flies and so on. For example, if there are steel balls and hair in the dishes, the store usually tells the guests to change a plate, and to make a new one better, and this dish is free of charge or the whole table is discounted. When flies and insects are eaten, they are usually given a 5% discount or free of charge, which is the most acceptable for restaurants. When you get a hair and a steel ball, you have to let the whole table in the restaurant be free of charge. What's excessive is that some guests have already found foreign objects and finished eating, so they called the waiter to ask for free of charge and compensation. If they didn't agree to the request, they made a scene in the restaurant and clamored for going to the health bureau and the Consumers Association to sue you. (Remarks: the restaurant must be at fault for this kind of problem, but how to deal with it is a matter of the management level of the restaurant and the boss's business philosophy. As consumers, we can't be unreasonable. We are satisfied with the handling of the restaurant, and we can patronize it again next time. If we are not satisfied, it will be fine not to go next time.)

VIII. People who yell at waiters and show disrespect. This kind of person enters the restaurant, or the waiter is a little negligent, yelling, treating himself like a grandfather, looking lost face, showing no courtesy to the service, and even abusing the waiter. Everyone should respect each other, and no one will be inferior. Today, you are a consumer, and people can't help you. You must submit to humiliation and smile. What do you think if this waiter goes to the enterprise you run for consumption, and it will be the same for your family or service personnel?