Traditional Culture Encyclopedia - Hotel reservation - How to train hotel housekeeping staff?
How to train hotel housekeeping staff?
You can start from the following aspects:
1: The appearance and etiquette of floor attendants.
2: New employees’ understanding of their jobs.
3: Job responsibilities.
4: Basic workflow.
5: Floor services.
6: Things you should know and pay attention to.
7: Analysis of floor guest rooms, type, quantity and size.
8: Standard requirements and precautions for making a bed.
9: The equipment and placement standards of guest supplies in the room.
10: Equipment and placement standards for cotton fabrics.
The following is a detailed summary:
1: There are three types of rooms on the floor: empty rooms, guest rooms, and guest rooms. How to do it.
2: When to self-check for equipment problems.
3: Bathroom cleaning and hygiene standards.
4: Qualified guest room standards after making a room.
5: Safe use and maintenance of electrical appliances in guest rooms.
6: Placement and maintenance of furniture and items in the guest room.
7: The importance and precautions of planned hygiene.
8: Plan the time for sanitation (according to the regular stay of our store team, during the off-season period).
9: Plan how to achieve assessment standards for sanitation.
10: How to check for hygiene and missing items.
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