Traditional Culture Encyclopedia - Hotel reservation - How to train hotel housekeeping staff?

How to train hotel housekeeping staff?

You can start from the following aspects:

1: The appearance and etiquette of floor attendants.

2: New employees’ understanding of their jobs.

3: Job responsibilities.

4: Basic workflow.

5: Floor services.

6: Things you should know and pay attention to.

7: Analysis of floor guest rooms, type, quantity and size.

8: Standard requirements and precautions for making a bed.

9: The equipment and placement standards of guest supplies in the room.

10: Equipment and placement standards for cotton fabrics.

The following is a detailed summary:

1: There are three types of rooms on the floor: empty rooms, guest rooms, and guest rooms. How to do it.

2: When to self-check for equipment problems.

3: Bathroom cleaning and hygiene standards.

4: Qualified guest room standards after making a room.

5: Safe use and maintenance of electrical appliances in guest rooms.

6: Placement and maintenance of furniture and items in the guest room.

7: The importance and precautions of planned hygiene.

8: Plan the time for sanitation (according to the regular stay of our store team, during the off-season period).

9: Plan how to achieve assessment standards for sanitation.

10: How to check for hygiene and missing items.