Division of labor among different departments of Hanting Hotel

Store manager: responsible for upgrading skills, setting targets, supervising operations, managing employees and providing information.

? Customer history files, business status, complaint uploading, seeking help and conveying information.

Room service: report rooms, results of rounds, left-behind items and emergencies.

? Room change, guest supplies demand, extra service requirements.

Engineer: guest room condition, guest maintenance requirements.

? Report the maintenance results and apply for planned maintenance.

Security personnel: luggage delivery, emergency report and assistance services.

Financial personnel: check cash management and track accounts receivable. Check and find out the cause of the error.

? Night trial report, business payment and voucher.

Restaurant service: report accounting expenses, room rent forecast and breakfast demand.

The front desk acts as an information exchange center.