Traditional Culture Encyclopedia - Hotel reservation - How do hotel receptionists ask guests?
How do hotel receptionists ask guests?
2. The greeter should guide the large vehicle carrying the group guests to a location that does not hinder the entry and exit of other vehicles.
3. After the group guests arrive, since there are bellmen to handle the luggage, the main job of the greeter is to greet other guests.
B Work procedures for seeing off guests:
1. When the hotel guest sets off, the greeter should call the waiting taxi for the guest.
2. If the guest has a lot of luggage. The greeter should assist guests in loading their luggage onto the car, and guests should be asked to confirm the number of pieces of luggage placed in the luggage compartment lid of the motorcycle.
3. Before the guest fully enters the car, the greeter should hold the door and wait for the guest to enter the car. The greeter should confirm whether the guest's coat and other clothing are spilled outside the car. If there is any problem, Remind guests to tidy up and close the car door after confirmation.
4. If it is a foreign guest, the greeter should ask the guest's direction and destination in advance, and then inform the driver to avoid making mistakes due to the driver not understanding the guest's language.
5. When seeing off guests, take two steps back from the car and then pay attention.
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