Traditional Culture Encyclopedia - Hotel reservation - The hotel's three-star standard lobby
The hotel's three-star standard lobby
B. The main service desk is marked in Chinese and English, with reception, inquiry and checkout sections, and staff on duty 24 hours a day;
C. providing message service;
D. Provide one-time ordinary bill settlement service (except commodities);
E. providing credit card services;
F. 12h provides foreign currency exchange services;
G. The reception desk provides hotel service publicity materials, hotel price lists, local traffic maps in Chinese and English, national tourist traffic maps, introductions of tourist attractions in this city and the whole country, timetables of various means of transportation, and newspapers and periodicals suitable for hotel guests;
H. It has a perfect reservation system, and can accept domestic and foreign rooms and domestic catering reservations;
First, there is a safe for valuables opened by the hotel and guests at the same time. The safe location is safe and hidden, which can protect the privacy of guests;
J. A doorman shall be appointed to meet the guests at 16h;
K. Set up full-time baggage handlers and special luggage carts to provide luggage service for guests at 18h. There is a small luggage storage place;
Set the length of the manager on duty to receive guests 24 hours a day;
Meter (short for meter) has a lobby manager to serve in the 18h lobby;
Noun (abbreviation of noun) sets up a guest rest place in the non-business area;
O. provide in-store tracking services;
Page (abbreviation of page) provides valet reservation and taxi service;
Q: There are ramps for disabled people in the foyer and main public areas, and wheelchairs are provided. There are toilets or toilet seats for the disabled, which can provide special services for the disabled;
R. you can serve in English. All instructions and services should be expressed in at least both Chinese and English;
The operator of the south switchboard can provide telephone service for guests in at least two foreign languages (English is the necessary language).
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