How to delete hotel bad reviews

This kind of situation should be communicated and explained with customers to gain their understanding.

Further improve their own services to prevent similar incidents from happening again. In fact, it is normal for individual customers to give bad reviews, so don't mind. Other potential customers will not choose your hotel because of the bad reviews of individual customers.

When there is a bad review, we must first understand the specific situation and reasons of the bad review. If it is true, you must contact the customer in time, give compensation, seek understanding and reach an understanding. Secondly, sincerely apologize, correct the shortcomings in time, and then check for leaks.