Check Instructions for Star Hotel

To stay in a hotel safely, you should pay attention to the following points: Step 1: After choosing a hotel that suits you, you can make a reservation by phone, online order, or fax, stating the guest's name, room type, and check-in date. .

Step 2: After receiving your reservation information, we will confirm it within one hour.

Step 3: After receiving our confirmation, the guest Just report the guest's name at the hotel front desk.

Step 4: When checking in, you need to bring your adult ID card to check in, and you need to pay a certain deposit. 1. Hotel rooms are generally reserved until 6 p.m. on the day of reservation, and may be reserved until 5 p.m. on holidays.

2. If the guest arrives late for other reasons, please call directly to reserve the room after the reservation is successful. During special periods such as exhibitions, you need to provide a credit card guarantee or pay the room fee in advance.

3. Room prices may be inaccurate due to seasonal changes, please refer to telephone consultation or final confirmation.

4. When you arrive at your hotel, you have already got the room key. You must keep it well. If you lose it, you must report it to the front desk of the hotel as soon as possible to prevent the room from being stolen. Steal.

5. Generally, there will be a small safe in the room. You can put your valuables in the safe to prevent loss or theft.

6. However, it is recommended to carry especially valuable things with you. Especially your identity document, be sure to keep it with you to prevent loss.

7. Each room will have an introduction to the building location of each hotel. You must understand it during your free time, know your location, and respond to emergencies.

8. Generally, each room has some drinks. You must inquire about it. Generally, drinks in the room, external phone calls, etc. need to be paid. Be optimistic about the price to avoid checking out at the end. unnecessary misunderstandings occur. Check-in: You must register with valid documents when checking into the hotel. Generally, the hotel will charge a certain deposit from the guest when checking in, as a deposit for part of your consumption in the hotel or damaged (lost) hotel items. When checking out, the deposit slip will be used to settle the payment. The amount of the deposit will be refunded later. The amount of the deposit depends on the regulations of each hotel.