Tuniu Com refund shows the amount to be paid.

Tuniu The refund of com shows the amount to be paid. You can take the following steps to solve the problem:

1. Confirm payment method: Check the payment method of your initial payment order, such as credit card and Alipay. Ensure that the payment method information is accurate and that the account has sufficient funds.

2. Contact Tuniu customer service: contact Tuniu customer service department to explain the situation to them and ask about the specific steps of payment. They can provide more detailed guidance and solve any possible problems.

3. Provide necessary information: According to the instructions of Tuniu customer service, it may be necessary to provide additional information or complete some steps to complete the payment. Follow their requirements and ensure that correct information and documents are provided.

4. Follow up the refund progress: In the process of solving the problem, keep good communication with Tuniu customer service and follow up the refund progress regularly. Ask them if they have processed the payment and if there are any other necessary steps that need to be completed. If the problem remains unresolved after a period of time, you can consider seeking help through other channels, such as submitting a complaint to a payment service provider (such as a bank or Alipay) or seeking help from a consumer protection organization.