What are the jobs at the front desk of the hotel?

(1) Check the appearance and appearance according to the hotel regulations, and go to work on time. ?

(2) Read the log record carefully and finish the unfinished work of the last shift. ?

(3) warmly receive guests from all sides and provide good service for them.

(4) When guests arrive at the store, they should take the initiative to say hello to them.

(5) Go through the check-in formalities accurately and quickly for the guests, and arrange all kinds of rooms reasonably. ?

[6] Accurately grasp the room status and check the room status with housekeeping department in time.

once, keep close contact with all departments, and do a good job in the communication of guest information.

Being proficient in business knowledge and operation skills, and being responsible for consulting and promoting the housing, house price and hotel service facilities.

⑼ do a good job in printing and counting all kinds of reports.

⑽ can independently arrange rooms for individual guests or groups.

⑾ check the room number of the team on that day and check with the room status.

⑿ flexibly handle the increase or decrease of rooms and house prices for teams and individual customers.

[13] understand the customer's situation and do a good job in solving emergencies.

[14] Carefully complete all the work assigned by the supervisor, and report the problems to the superior in time.

⒂ make reservations carefully.

[14] accurately provide wake-up service for guests.

⒄ go through the loan formalities.

⒅ handle the luggage storage and pick-up procedures for guests.