What if I lose my room card?

Hotel guests have to pay compensation for losing their room cards, generally ranging from 30- 100 yuan. The hotel charges the cost of making the room card for the loss report, which depends on the different room cards used by the hotel.

Legal basis:

Article 24 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, operators shall not make unfair and unreasonable provisions to consumers in the form of standard contracts, notices, statements, shop notices, etc. , or reduce or exempt its civil liability for harming the legitimate rights and interests of consumers. Format contracts, notices, reports, store notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid. "But how to define what is unfair and unreasonable is still a blank. Therefore, consumers encounter the problem of hotel compensation, and more is the negotiation between the two sides.